KAR Auction Services says the new consumer-direct vehicle transportation and logistics services business of its CarsArrive Network will provide services directly to consumers. Those consumers can be individuals or corporate/commercial clients.
The retail relocation business is called CarsArrive Auto Relocation, and it will allow consumers to ship their car anywhere in the United States. Consumers can visit CarsRelo.com and use the services from any desktop or mobile device.
Across the country, a network of CarsArrive’s more than 150 service centers offer secure locations. The locations feature paved lots and 24-hour surveillance for vehicle marshaling and storage.
The five levels of transportation services for CarsArrive Auto Relocation — or CarsRelo — are Carrier Direct Service, Service Center to Service Center, Service Center to Door, Door to Service Center or Door to Door.
CarsArrive director of business development Erin Almand said in a news release that CarsRelo.com offers instant quotes along with pricing and timing transparency. When visiting the website, customers can choose the type of service they want and also receive a quote. They can book the order, and after they schedule dates for pickup or drop off, they will see delivery of their vehicle in 14 days or less. A comprehensive protection plan covers all vehicle moves.
CarsArrive Auto Relocation performs more than 2 million vehicle relocations a year and has handled more than 10 million vehicle moves. Its vehicle carriers ship cars, trucks, SUVs and motorcycles. CarsArrive Network’s North American network of automated vehicle transport services includes more than 4,500 registered carriers representing more than 30,000 trucks.
“The benefits to the consumer are enormous,” Almand said. “We have the resources to deliver a personal experience — when a customer calls, they are connected to a person right away. We have the most shipping options in the industry, and we transport your vehicle safely and efficiently.”
“Individuals need access to dependable transportation services for their personal vehicles, whether they’re moving across the country or across the state,” said CarsArrive president and chief executive officer Michael Briggs. “CarsRelo meets that need for consumers, and our end-to-end services make shipping your car with us faster, safer, and easier. We bring the strength and confidence of the entire KAR platform to help us deliver value, convenience, and exceptional service.”