Tekion’s latest integration has given its dealership technology some backbone.

Or, more accurately, a Spyne.

That’s Spyne, a provider of artificial intelligence auto retail technology, which announced an integration with Tekion’s cloud-based platform designed to expand the connected partner ecosystem in Tekion’s Automotive Partner Cloud and boost operational efficiency through improved data exchange.

The partnership allows dealers to connect Spyne’s Vini AI sales and service engagement agent with Tekion’s Automotive Retail Cloud, which the companies said helps dealers improve information flow between systems and reduces manual data entry for faster, more informed decisions.

“APC delivers a connected ecosystem, allowing partners to integrate with ARC,” said Milan Golusin, director of Tekion’s partner program. “Spyne’s direct integration with ARC enables seamless customer engagement within existing workflows. This integration is another step toward removing friction for dealers and delivering a better customer experience at every touchpoint.”

The system brings AI-powered calling, chat, service reminders, appointment scheduling and follow-up communication into existing ARC workflows so sales and service teams can work with current customer and appointment data in real time, Spyne said in a news release, improving continuity across interactions while reducing the need to switch between systems.

“Dealers need technology that fits into the way they already operate,” Spyne CEO and co-founder Sanjay Varnwal said. “This integration allows dealerships using Tekion to bring AI-driven customer engagement directly into their day-to-day workflow, helping teams reduce friction, maintain better continuity across sales and service, and deliver more contextual interactions.”

Spyne is an AI-native automotive retail technology company that combines digital merchandising with conversational AI to help dealerships modernize how they merchandise vehicles, engage leads and manage customer communication.

Tekion’s ARC AI-native platform is designed to include all functionalities of a DMS, CRM and accompanying tech stack. Through the ARC platform, Tekion’s APC brings together a network of approved partners focused on driving innovation, efficiency and choice for dealers, the company said.