One of the world’s top Honda operations is going mobile — for service customers.

Paragon Honda, Paragon Acura and White Plains Honda, all led by Brian Benstock, have partnered with mobile service platform Curbee to deliver select dealership-certified mobile vehicle maintenance and repair services on demand to customers in their driveways.

The three New York dealerships are the first U.S. Honda and Acura retail group to use the Curbee platform, which the company said “reflects a broader shift underway in dealership fixed operations” as retailers look for ways to increase service capacity, improve customer retention and handle growing demand without having to increase their physical service facilities.

Paragon Honda was the world’s top-selling Honda Certified dealer for 16 consecutive years and continues to lead all U.S. dealerships. It has won the Honda President’s Award nine times and the President’s Award Elite designation six times. Paragon Acura is a three-time winner of the brand’s Precision Team Award and was its top CPO dealer 13 times before finishing second in the U.S. last year.

Paragon Acura and Honda were Auto Remarketing’s inaugural CPO Dealer of the Year in 2010.

“The Paragon and White Plains brands understand that mobile service is not just a feature,” Curbee CEO Amit Chandarana said. “It is a fundamental extension of the customer relationship. We’re proud to be the platform that makes them mobile.”

In a news release, Curbee said roughly 37% of dealership service work can be completed by a mobile technician at the customer’s home or office rather than in a service bay, which the company said is “reshaping how forward-thinking operators think about service-lane capacity, retention and growth” be providing the convenience customers increasingly expect.

“We’re not interested in defending the old service model,” Benstock said. “Customers expect convenience, speed and flexibility, and we intend to lead the industry in delivering it. Curbee gives us the technology and operational foundation to scale mobile service the right way, while unlocking capacity across our stores.

“The reality is undeniable. … Mobile service is not just a convenience play, it is a capacity strategy. We can move the right jobs out of the service lane, open our bays for more complex work and deliver the kind of experience today’s owners expect.”

Curbee’s Mobile and Remote Service (M.A.R.S.) platform is designed to provide franchised dealerships with appointment scheduling that accounts for job type, technician skillsets, parts availability and live traffic; DMS integration to connect mobile operations with dealership workflows; automated customer communications; and artificial intelligence-powered scheduling and analytics for real-time visibility into performance.

Curbee powers mobile service for OEMs General Motors, Stellantis and Volkswagen, and for dealership groups including Group 1, Lithia & Driveway, Hendrick Automotive Group and Sonic Automotive.

“What the Paragon and White Plains group has built in fixed operations is extraordinary,” Chandarana said. “We’re proud to partner with them to deliver that same standard of excellence directly to their customers, wherever they are.”