Montway adds 2-factor authentication to its VIP Relocation service
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Montway Auto Transport’s VIP Relocation service is giving its clients a little extra security boost.
The third-party logistics brokerage is adding two-factor authentication to all vehicle pickups managed through its VIP Relocation service, designed to ensure vehicles are handed off only to authorized recipients. The feature aims to strengthen consumer protection, reduce fraud and increase confidence through the vehicle transport process.
Relocation customers now receive a unique, single-use code to confirm with the driver before their vehicle is released, the company said, introducing a verifiable checkpoint into a process that has traditionally relied on informal exchanges. And by employing a digital security standard already familiar to most consumers, the verification step is easy to use and scalable for all involved.
Montway’s VIP Relocation team provides vehicle shipping services for van lines, relocation management companies and independent moving organizations, including domestic and worldwide transport for cars, trucks, SUVs, electric vehicles, ATVs, motorcycles and powersports.
Unclear handoff procedures and unauthorized activity have long been issues in the moving and automotive transport sectors, Montway said, adding the verification step adds a clear, time-stamped confirmation of authorized release to reduce the likelihood of misdeliveries, fraudulent activities and documentation disputes.
“Two-factor authentication is a simple, intuitive safeguard that gives everyone involved in the vehicle relocation process greater peace of mind,” Montway head of sales and relocation Mo Qureshi said. “Customers expect the same level of verification for their vehicles that they receive for their most sensitive digital transactions. This upgrade delivers that protection at the exact moment it matters most.”
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Montway said its new 2FA protocol reinforces its “broader commitment to customer safety, operational transparency and reliability” and supports relocation management companies, van line, and independent movers that depend on secure, reliable vehicle transfer protocols.