Automotive dealerships invest heavily in acquiring new customers, but a significant challenge lies in retaining them beyond the initial vehicle purchase. Many customers, often dubbed “lost souls,” never return for service or their next vehicle, representing a massive untapped revenue stream which is particularly needed given the impact of tariffs expected later this. In today’s […] [Read More]

Mandy Deveau is marketing manager at DriveHRIS, where she leads dealer communication and engagement. In June, she joined Canada’s Used Car Week Live Stage, presented by SYCN Auto Logistics, to talk about “How Women in Automotive Can Lead with Confidence.” Listen to her conversation with Cherokee Media Group senior editor Joe Overby in the window […] [Read More]

Used-car prices are at near-record levels. But those high-priced vehicles are still the biggest bargains on the market. Edmunds’ Q2 2025 Used Vehicle Report found the average transaction price of 3-year-old used vehicles in the second quarter rose 5.2% year-over-year to $31,216, just $412 short of the all-time high of $31,628, set in Q2 2022. […] [Read More]

Vehicle affordability is like an octopus. Hard to get your arms around. Elusive. Far-reaching tentacles in every direction. And given the impact affordability (or lack thereof) is having in automotive, the topic is worth a bit of ink. “Affordability is the dominant theme at the midpoint of 2025, and it has implications across nearly every […] [Read More]

It’s been a crazy first half of the year with dealers experiencing a wide variety of results. What about you: How is your year looking so far? Are you on track to hit your goals and targets? If not, what’s the plan? More of the same, or have you made some adjustments? Let’s take a […] [Read More]

When Honda ran afoul of California’s privacy laws in March, it not only sparked the automaker to make rapid improvements into how it protects its customers’ data, it got Privacy4Cars wondering about what the privacy user experience of the industry as a whole looks like. Well, according to Privacy4Cars’ research, not very good. The privacy […] [Read More]

Work Truck Solutions recently released its Q2 2025 Commercial Vehicle Market Analysis, highlighting continued strength in the new commercial vehicle market and its ripple effects across the used sector. With inventory level stabilization, analysts said the commercial vehicle ecosystem is showing signs of healthy alignment, as robust new vehicle sales are beginning to replenish used […] [Read More]

Among the unique offerings of the Used Car Week agenda this year is the Live Stage, presented by SYCN Auto Logistics. Located in a high-traffic corridor of the conference’s floor, the Live Stage is designed to provide a fresh way to learn, offering quick but meaningful conversations with top industry experts. Hosted by Cherokee Media […] [Read More]

In the last two years, electric vehicles and plug-in hybrids have nearly quadrupled their combined share of Carvana’s sales, the online used-car retailer said in a special report. And it’s perhaps a surprising segment leading that EV/PHEV surge. In its EV Trends report released Wednesday, Carvana said 9% of its sales in second quarter were […] [Read More]

The agenda for Used Car Week 2025 — featuring of dozens of sessions covering the retail, remarketing, finance and collections/recovery segments of the used-car industry — is now available. The itinerary includes workshops on specific best practices with industry experts, panel discussions and fireside chats with C-suite leaders, coupled with awards luncheons and ceremonies, networking receptions, afterhours events and even pickleball. Used Car Week is ... [Read More]