Cherokee Media Group (CMG) is a competitive outfit. It’s part of the reason why its parent company has been in operation since 1982, navigating through all of the highs and lows of the automotive business cycle fueled by priceless knowledge. CMG wants all segments of the used-car industry to thrive, too, so the company is […] [Read More]

The used-car market got a bit stronger in October. Total used-car sales climbed approximately 1.4% from October 2018, according to Cox Automotive, which estimated the seasonally adjusted annualized rate for used-car sales at 39.6 million for the month. That beats the year-ago reading of 38.1 million, but is down from 39.8 million in September. However, […] [Read More]

Keeping his service departments running like a well-tuned engine has always been important to Bill Wallace, owner of Wallace Automotive Group in Stuart, Fla. But it takes on even more urgency now. New-car margins continue to be narrow, new-car sales are slowing and fierce competition for consumer dollars is putting even more pressure on Wallace […] [Read More]

It doesn’t take much of a vehicle repair to surpass a cost of $400, especially with how complex vehicle systems are nowadays. And for a notable segment of the U.S. population, that potential repair cost would pose a major problem on the family budget, reinforcing the value of products sold in the F&I office. According […] [Read More]

In some cases, a reliable vehicle is the only thing standing between a U.S. military veteran and his or her dreams, said Mary Mahoney of the insurance replacement division at Enterprise Holdings. “Our former military members deserve the opportunity to excel in life and we're determined to help prevent obstacles from standing in their way,” […] [Read More]

A new study has found that customer service representatives, especially at tire-focused retailers, fail to book appointments or sell products one out of three times. That was the case even after callers on the phone expressed that they wanted to buy or that they wanted to book an appointment. The study from conversational analytics company […] [Read More]

During a presentation at J.D. Power’s Auto Revolution conference here last month, Paul Warburton — who is head of connected automotive and mobility at Fujitsu America — shared data from his company indicating that, “we’re going to be moving toward mega-cities.” Specifically, a Fujitsu Megatrends report projects that nearly two-thirds of the global population will […] [Read More]

Ally Financial provided some insight on Monday in connection with potential buyers arriving at your dealership showroom or store website, especially individuals who already might be weary from new-vehicle sticker shock. Ally pointed out used vehicles are increasingly popular with Americans as consumers turn to the used market for more affordable options, but a recent […] [Read More]

NextGear Capital has a new president. Parent company Cox Automotive announced Monday that Scott Maybee, previously the general manager of Manheim Northstar Minnesota, is the new leader of the inventory finance company, a move effective today. Maybee will report to Cox Automotive executive vice president and chief financial officer Mark Bowser. “At Manheim, Scott successfully […] [Read More]

Ruggedness, durability and iconic design. Those are reasons why Jeep Wranglers are known for retaining their value, said iSeeCars chief executive officer Phong Ly. “Because of Jeep’s loyal following, their demand outstrips supply in the used-car marketplace, leading to high resale values.” Ly said in a news release. Jeep models account for the top two spots […] [Read More]