To give dealers and finance companies insight going into close the first quarter, Nick connected with a pair of experts from J.D. Power for this Auto Remarketing Podcast episode. Thomas King, the senior vice president of J.D. Power’s data and analytics division, dissected the used-vehicle market, while Doug Betts, senior vice president and general manager […] [Read More]

They have so many choices. Millennials and Gen-Z buyers can choose a vehicle from the German luxury automakers, the aspirational exotics or even Tesla’s all-electric fleet. But those under-36 car shoppers identified one brand as the one they most identify with, the one they plan to buy next and the one they currently own: Chevrolet. […] [Read More]

Noting that it adds a "new layer of convenience" to the Service Valet that already comes standard on every new 2019 Genesis vehicle, luxury automotive brand Genesis has introduced the Genesis Spectrum all-inclusive leasing program. Genesis Spectrum will be available in select markets on new, 2019 G70, G80 and G90 sedans, and includes auto insurance […] [Read More]

Baby Boomers in their teens and 20s defined American car culture. What about Gen Z? Various reports have listed different ages for that group, but those in Gen Z, typically born around the mid-1990s to the mid-2000s, will ultimately become synonymous with mobility culture. A report from Allison+Partners suggests that evolving definitions of transportation, in […] [Read More]

The vehicle subscription industry is no longer just an exciting concept. It has matured to where it is now an increasingly proven model. At least that is the view of Clutch Technologies president Vince Zappa. Clutch is an automotive software platform that offers vehicle subscription and mobility services. Zappa said in a news release that […] [Read More]

Leasing sticker shock is pushing more consumers toward websites such as Swapalease.com to find the vehicle they want at the price within their budget. And as a result, credit approvals at Swapalease.com are softening. Site officials indicated vehicle lease credit applicants registered an approval rate of 65.9 percent in February, marking a decrease from the […] [Read More]

Along with announcing that it would be leveraging a tool from Dealertrack, Westlake Financial Services named its 2018 Auction of the Year winner as well as gave accolades to auctions in four other regions. The top accolade as Westlake’s 2018 Auction of the Year went to America’s Auto Auction Harrisburg. “We are happy to congratulate […] [Read More]

As Auto Remarketing continues to report on the wholesale remarketing strategy of commercial consignors, the story would be incomplete without the inclusion of credit unions. CU Direct said member auto-loan originations by the 1,100 credit unions using the CUDL auto lending platform, as an aggregate, have led the auto lending industry. (Author Disclaimer: I provide […] [Read More]

Thirty-four percent of service department customers prefer to communicate via text message, but service departments only communicate that way 9 percent of the time. That is according to the J.D. Power 2019 Customer Service Index Study, released on Thursday. The study shows that satisfaction scores usually increase when car dealership service departments use customers’ preferred […] [Read More]

Depreciation accounts for 32.9 percent of the total cost to own and operate a vehicle over the past 12 months. That is according to a “2019 Cost of Vehicle Ownership Trend Report” from vehicle management and reimbursement platform, Motus.  Another finding of the report was that in 2018, the average sale price for a used […] [Read More]