Dealership employee satisfaction rising, but long-term retention still an issue
Monday, Oct. 27, 2025, 04:27 PM
VehicleLyfe data shows ‘loyalty crisis’ as dealership customer retention drops
Monday, Oct. 27, 2025, 02:22 PM
What’s in your customer’s garage could indicate direction of future purchase
Monday, Oct. 27, 2025, 01:55 PM
Analysis
J.D. Power report: Public charging still the biggest issue stopping EV adoption
Friday, Feb. 28, 2025, 04:08 PM
Auto Remarketing Staff
The No. 1 issue stopping consumers from buying electric vehicles is about charging. And so are the No. 2 and No. 3 reasons. J.D. Power’s February E-Vision Intelligence Report, citing the research firm’s recent U.S. Electric Vehicle Consideration Study, said the top three factors cited by active vehicle shoppers as a barrier to EV adoption […] [Read More]
Uncertainty to stifle EV market share growth in 2025, J.D. Power projects
Wednesday, Feb. 26, 2025, 03:34 PM
Auto Remarketing Staff
While market share for battery electric vehicles rose in 2024, uncertainty is now dominant in the EV landscape. In its 2025 U.S. Electric Vehicle Experience Ownership Study, J.D. Power cited data showing BEV market share reached 9.1% at the end of last year, a 0.7-percentage point increase fueled in part by the growing number of […] [Read More]
Tesla, GM again rule the roost in S&P’s Automotive Loyalty Awards
Wednesday, Feb. 26, 2025, 02:36 PM
Auto Remarketing Staff
Elon Musk might be ruffling a lot of feathers in Washington these days, but his company sure seems to keep its customers happy. For the third year in a row, Tesla claimed the top brand prize in S&P Global Mobility’s annual Automotive Loyalty Awards, winning for Overall Loyalty to Make, as well as the Ethnic […] [Read More]
COMMENTARY: Shifting gears & key takeaways from the Lotlinx Q4 report
Wednesday, Feb. 26, 2025, 02:35 PM
Len Short, Lotlinx
As we review the vehicle inventory, carryover, and markdown trends from the Lotlinx Q4 2024 Automotive Market Report, the automotive market has revealed several important insights into the ongoing challenges and opportunities for dealerships and OEMs. Rising inventory levels, evolving consumer preferences, and the steady expansion of hybrid and electric vehicle (EV) sales continue to […] [Read More]
CarGurus digital wholesale business improves in 2024 though still taking losses
Monday, Feb. 24, 2025, 11:02 AM
Alysha Webb, Correspondent
CarGurus' fourth-quarter and full-year 2024 results were a tale of two segments.
The online platform’s retail segment saw strong gains but its CarOffer subsidiary, a digital wholesale platform, continued to struggle. It did, however ... [Read More]
COMMENTARY: Love is in the air, but is it real?
Friday, Feb. 21, 2025, 03:13 PM
Robert Grill, CARFAX
In our industry, the hardest thing to do is to remember what it’s like to be a consumer. Remembering what it feels like buying a car. We are in the business — and so the American dream becomes just a stock number and a stat to many of us. Buying a car is supposed to […] [Read More]
Used vehicles could be ‘key to unlocking growth’ in EV market
Friday, Feb. 21, 2025, 09:25 AM
Joe Overby, Senior Editor
For Cars Commerce vice president of sales and auto brand advertising Brian Miller — and likely many others closely involved with auto retail — electric vehicles have “been a really fascinating space to watch on the used-car side.” And the pre-owned segment “might be the key to unlocking growth” for the EV market, given some […] [Read More]
6 auto analysts honored as inaugural recipients of Automotive Intelligence Awards
Wednesday, Feb. 19, 2025, 04:39 PM
Auto Remarketing Staff
As part of its inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries. The honorees in the first-ever Automotive Intelligence Awards: Industry Analysts include, in alphabetical order by last name: — Jonathan […] [Read More]
CARFAX estimates up to 6,300 vehicles lost to California wildfires
Wednesday, Feb. 19, 2025, 01:56 PM
Auto Remarketing Staff
The wildfires that raged through Southern California last month caused massive destruction, with thousands of homes and buildings destroyed and damage estimates ranging from $250 billion to $275 billion. In many cases, evacuees were forced to abandon cars, sometimes in the middle of streets. In all, up to 6,300 vehicles were destroyed in Los Angeles, […] [Read More]
Lexus repeats as No. 1 on Brand Reputation Scorecard
Tuesday, Feb. 18, 2025, 03:50 PM
Auto Remarketing Staff
Lexus is again No. 1 when it comes to brand reputation, according to the latest study by customer review and reputation management platform Widewail. Toyota’s luxury brand topped the rankings for the second consecutive year in the 2025 Widewail Brand Scorecard, a study that examines and ranks the reputations of 29 auto brands in the […] [Read More]
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