The Audi brand dealerships rank highest in the latest Pied Piper Prospect Satisfaction Index (PSI) study that measures the treatment of 3,466 “mystery” car-shoppers at dealerships across the U.S. This is the first year that the Audi brand has lead the Pied Piper PSI study ranking. Not only did car shoppers tell Pied Piper management company they consider Audi dealerships “most helpful", […] [Read More]

As nine automotive industry associations representing vehicle and parts manufacturers in the U.S., Canada and Mexico urged a renewed focus on trade negotiations with the U.S., Canada and Mexico to modernize NAFTA, Fitch Ratings took a deeper dive into the potential financial ramifications of President Donald Trump's actions.  Fitch explained that U.S. tariffs of up […] [Read More]

Research from Edmunds shared in a 2014 Autoblog article suggests that one in three people surveyed said they'd rather do taxes, go to the DMV or sit in an airplane's middle seat than go through the purchasing hassle of buying a car.  Twenty-nine percent of consumers would readily give up their cell phones for a weekend rather than shop […] [Read More]

By this time of year, used-vehicle demand (unlike the weather) typically cools down a bit. Not the case in 2018. The “steady and strong” retail used-car market keeps chugging along and is likely to reach 39.5 million sales this year, then level out, according to Cox Automotive. That figure would be an increase from 39 […] [Read More]

Greg Cole can’t give his customers credit, but he can find a lender that will. And he can do it more quickly and efficiently when customers go to one of his dealerships’ websites and complete a credit application prior to visiting the dealership to buy a vehicle. That gives the finance and insurance staffs at […] [Read More]

While current U.S. consumer satisfaction with service and purchase experiences may have idled at some auto manufacturers over the past year, recent research shows that consumers who visited Subaru and Buick dealerships rank their experiences above those who did business with 13 other competing brands. Each year, the Forrester research firm's CX index survey asks consumers about […] [Read More]

Doug Marohn discusses his return to Nicholas Financial now as the president and chief executive officer of the Florida-based subprime auto finance company and why the branch-office model works for the provider. The full discussion can be found below. Download and subscribe to the Auto Remarketing Podcast on iTunes or on Google Play.  You can also listen to the latest episode […] [Read More]

Amid the heat stemming from rising summer temperatures, consumers are flocking to sports and performance brands like Porsche, says Brian Miller, senior web analyst, strategic insights at Jumpstart Automotive Media. Jumpstart Automotive Media recently announced new insights into the top fastest growing brands after taking a close look at which brands experienced the largest boost […] [Read More]

The used-car market is trending toward 3.2 million sales this month, with a seasonally adjusted annualized rate of 39.2 million, according to an analysis from Edmunds. That’s down from May, when 3.3 million used cars were sold for a 39.3 million SAAR, Edmunds said, but the volumes of pre-owned cars coming out of leases this year […] [Read More]

Your company employees can be one of your greatest assets, but a new study from Shred-it showed how your workers also can present significant risks, too. With one-third of working adults in the U.S. admitting to potentially risky behavior at work, employee negligence poses major security concerns for U.S. businesses, according to Shred-it's State of […] [Read More]