The most common vehicle repairs are changing the oil filter, the wiper blades and air filter, according to recent research highlighting the top 10 repairs vehicles undergo most often. The Car Care Council said Monday that research conducted by IMR examined repairs made by both vehicle drivers and repair service shops. The top 10 most common vehicle […] [Read More]

Digital Air Strike’s Mystery Shop Study released Thursday found that more often than not dealers could be losing leads because of the poor and slow responses inquiring shoppers receive online. When it comes to responding to internet shoppers, more than 18 percent of the stores never responded to shoppers, only 16 percent responded within 15 minutes and the […] [Read More]

In addition to building its editorial team, Auto Remarketing parent company Cherokee Media Group has also continued to develop its events team roster for 2018 and beyond. Longtime events leaders Marilu McQuilkin, who celebrated 10 years with the company in 2017, has been promoted to the role of Senior Director of Events & Marketing for […] [Read More]

J.D. Power announced Thursday that mass market brand Buick and luxury brand Porsche will both be receiving their inaugural J.D. Power Total Ownership Experience Award, which honors brands that best satisfy consumers throughout the stages of vehicles ownership. To determine recipients of the new award, J.D. Power used results from its five automotive studies, including the Automotive Performance, Execution […] [Read More]

As consumer perception changes about the vehicles’ capabilities and limitations, along with automakers pushing more models and options into the market, the volume of leased alternative-fuel vehicles is on the rise. Swapalease.com shared data from its own site on Wednesday as well as analysis from Bloomberg New Energy Finance to shed light on trends about hybrids […] [Read More]

Motorlease Corp. announced that it has promoted Jeffrey Perkins to the position of vice president of operations. Perkins advanced to leadership roles in the customer service department and dealer relationship management area after joining Motorlease to serve in an administrative capacity in 2002, the company said. In 2005, he led Motorlease’s purchasing and remarketing efforts and […] [Read More]

The Ford Mustang has once again seen the most shopper interest growth year-over-year, according to Jumpstart Automotive Media’s latest shopper interest data report, which shows that the model saw the biggest jump in views last year. The model has maintained its top position each year since 2014. In addition to growing interest in the most-viewed […] [Read More]

Now franchised dealers have another way to leverage the J.D. Power brand recognition; this time in the finance office. On Tuesday, J.D. Power launched what the company dubbed the J.D. Power Automotive Protection Products for new-vehicle buyers. These F&I products are available now at an expanding network of franchised dealerships across the country. “The finance […] [Read More]

Looks like dealers in Italy are struggling to gain the confidence of their female customers, just like some dealers in the United States. And the potential remedies could help stores on both continents. According to a study conducted by CDK Global in North America, 43 percent of women in Italy do not trust dealerships. The […] [Read More]

Several companies in the automotive industry have once again made the list of "World's Most Admired Companies" released by FORTUNE magazine. The list includes AutoNation, BMW, CarMax, Daimler, Ford, General Motors, Honda, Nissan, Penske Automotive Group, Toyota and Volkswagen. This year, Toyota has been named the list’s top motor vehicle company for the fourth consecutive […] [Read More]