Among dealership service customers who scheduled their appointment online, more than three-fourths (76 percent) said they were apt to go that route again, according to research from Cox Automotive. What’s more, setting up the service visit online creates a path toward a happier customer, says Jim Roche, vice president of marketing and managed services at […] [Read More]

As torrential rain from Hurricane Harvey keeps falling, the National Automobile Dealers Association and Cox Automotive are taking actions in an effort to support member dealerships as well as Manheim facilities and personnel in the region. While dealers like Wyatt Wainwright had to flee rising waters, officials from Manheim are modifying activities near Houston, emphasizing […] [Read More]

LeasePlan USA recently announced that it has expanded its business development team with the appointment of Mike Camnetar as regional vice president. Camnetar most recently served as director of fleet partnerships at Element. In his new role, Camnetar has been tasked with partnering with national and multinational companies and seeking results-driven fleet management solutions in […] [Read More]

Know your customer. Important to the success of any business, right? Well, after doing some brand research, Peltier Subaru general manager Mike Terry learned this about Subaru customers. Many are big fans of animals, particularly the loyal, lovable mutt. Around two-thirds of Subaru owners have pets, according to statistics from Subaru of America shared by […] [Read More]

In this episode, Auto Remarketing publisher (and conference emcee extraordinaire) Bill Zadeits goes on the road to Nashville. While in the Music City, Bill chatted with Auction Edge president Dan Diedrich at last week's IARA Summer Remarketing Roundtable. Check out their conversation below. Download and subscribe to the Auto Remarketing Podcast on iTunes or on Google Play.  You can also […] [Read More]

When it comes to consumers taking over someone's vehicle lease contract, they appear to be pretty particular about which brands they are considering. According to its quarterly lease trends report for the second quarter released on Tuesday, Swapalease.com discovered only three badges increased in search traffic from the first quarter. That group included Infiniti, Ram and […] [Read More]

The auto industry enjoyed record sales in 2016, but a mid-year report from Urban Science shows that per-store sales are likely to slow in 2017. With dealers watching their profit margins, they may not be aware of a national development that could impact vehicle-transport costs. In 2015 the Federal Motor Carrier Safety Administration issued a mandate for all […] [Read More]

iSeeCars.com recently released the findings of its latest annual Car Color Preferences by Gender Study, which found that men's interest in yellow and orange vehicles has significantly increased this year. The study also found that men’s new preferred car color is yellow. Last year, orange ranked first among men. Women’s current favorite car color is teal. […] [Read More]

Colonnade Advisors offered quite a bullish forecast for the penetration level of vehicle service contract purchased by consumers that should make F&I managers and VSC providers smile now and seven years down the road. The boutique investment bank and registered broker dealer providing investment banking services to F&I firms and other financial services companies released […] [Read More]

Back to school means once again the approval rate for lease transfer applications is headed back down.  Swapalease.com reported vehicle lease credit applicants registered just a 54.3 percent approval rate for July, explaining the decline both on a sequential and year-over-year basis stemmed from in part because of college students leveraging the site in hopes of […] [Read More]