Generally speaking, consumers and dealers often don’t seem to see eye-to-eye when it comes to trade-in appraisal, says Black Book senior vice president of sales Jared Kalfus. “The consumer feels that the appraisal being delivered by dealers is not necessarily as accurate as compared to the valuations that they’re doing themselves online,” Kalfus said in a […] [Read More]

Like many organizations, FICO indicated Toyota Financial Services was looking for ways to achieve better outcomes from its collections efforts. At the same time, FICO acknowledged it was critically important for the captive to demonstrate to its customers that the company values the relationship. They sought to help customers avoid repossession or credit impacts due […] [Read More]

An environment where leases account for 30 percent of new-vehicle sales (give or take) may be the new normal. While there is not likely to be another major increase, lease penetration isn’t likely to “drop off any time soon,” says Eric Lyman, ALG’s chief industry analyst. The firm spotted 32-percent lease penetration earlier this year, […] [Read More]

This year's Vincentric Best Fleet Value in America Awards have recognized Hyundai’s 2017 Elantra SE, 2017 Sonata Hybrid and 2017 Tucson models for their low cost of operation, the automaker announced on Thursday. Hyundai’s Elantra model took the top spot in the compact sedan category for the third time. Meanwhile, the Tucson won its second […] [Read More]

In its latest Quarterly Market Report, ALG showed a year-over-year comparison of March/April 36-month residual value forecasts. Of the 25 segments included in the report, only five had positive residual value changes from a year ago. And they were all mainstream utility segments (which, according to ALG, includes minivans). Asked why utilities have held onto […] [Read More]

Jumpstart Automotive Media discovered a 6-percent uptick in shopping for used cars across its portfolio of sites during the first quarter, which it attributes to a rise in shoppers looking for used luxury vehicles, in particular. Used luxury shopping is up 11 percent year-over-year, while down 3 percent for new, according to Jumpstart’s latest quarterly report, […] [Read More]

Cherokee Media Group, publishers of Auto Remarketing and other auto industry trade publications, has launched the Auto Remarketing Podcast. This weekly dose of auto industry news and conversation will go deeper into the stories you read in our print and daily online publications. Episodes will be hosted by Auto Remarketing senior editor Joe Overby and/or […] [Read More]

Millennium Capital and Recovery Corp. recently named Robert Burleson as the company’s California operations manager. Burleson will head up Millennium’s California operations, including service to existing clients and other consumer lenders, as well as agent relations, and expertise in Millennium’s powersports and specialty recovery segment of its business. Burleson was operator of Chino, Calif.-based U.S. […] [Read More]

Look for incentive spending to level off from where it was at the end of 2016 and in the first few months of this year, says ALG chief industry analyst Eric Lyman. The new-car market will likely “plateau” with annual sales in the neighborhood of 17.4 million this year, with the incentives — which have […] [Read More]

Faulty oxygen sensors are still the most common cause of a check engine light, says the the 2017 CarMD Vehicle Health Index released Tuesday.  According to CarMD’s findings, model-year 2005 vehicles were most likely to have a check engine light on and newer-model 2015 and 2016 vehicles make up less than 1 percent of reported […] [Read More]