As the site tried to pinpoint a potential reason why, Swapalease.com reported on Monday that vehicle lease credit approval dropped by 14 percent on a sequential basis when looking at May’s rate compared to the April reading. Analysts indicated May registered a 61.1 percent approval rate, representing what they described as a “significant” drop from […] [Read More]

A vast majority of consumers said they would not buy another vehicle from a dealership after their data had been compromised, according to a recent survey given to both dealers and buyers. The second annual dealership survey by Total Dealer Compliance also showed that fewer than a third of dealers employ a network engineer with […] [Read More]

To think of online retailing in the car dealer world as simply a lead-generation tool for the store may be a bit short-sighted, says Max Steckler, vice president of products at CDK Global. After all, when customers utilize an online retail platform, they expect that they are starting the actual transaction process and that they won’t have to start all […] [Read More]

Strategic Vision put it this way: The signs are clear. America is back After almost a decade of lopsided defeats, American manufacturers have prevailed over imports for the second time in four years, according to the latest results of Strategic Vision’s Total Quality Impact (TQI) measure. Those results released on Thursday indicated that vehicles from […] [Read More]

American University’s Kogod School of Business released the 2016 Kogod Made in America Auto Index that is geared to provide consumers with what researchers called a more accurate picture of the production process for the most popular vehicles on the road today. According to the index developed by Kogod professor Frank DuBois, an expert in […] [Read More]

What do you do when customers arrive at the showroom and want out of a vehicle lease? Maybe they lost their job and won’t be able to afford the monthly payments. Maybe their current vehicle doesn’t comfortably accommodate their new long-legged love interest while another model currently in inventory might. Maybe they simply no longer need the vehicle. Or perhaps […] [Read More]

Experian Automotive is predicting there will have been 1.8 million off-lease vehicles hitting the market between April and the end of December. But what will those consumers driving those leased cars back to dealer lots do next? Perhaps not surprisingly, most will go new and most will lease again. In fact, among consumers with leases ending […] [Read More]

Choose your words carefully. Turns out this adage is as relevant on the showroom floor as it is anywhere else. Through its “Language of Closers” research, CDK Global found there is optimal verbiage car dealers can use to boost their chances of sealing deals. The top word used by closers was “provide,” used mostly in […] [Read More]

The chief executive officers from Equifax, Enterprise Holdings, Carfax and Edmunds.com were among the business leaders with connections to the automotive industry recognized as Highest Rated CEOs for 2016 by Glassdoor, an online jobs and recruitment marketplace. The honors, bestowed upon top leaders in countries throughout North America and Europe, came as part of Glassdoor’s annual […] [Read More]

ACA International, the association of credit and collection professionals, believes that 25 years since the enactment of the Telephone Consumer Protection Act, plaintiff’s attorneys and federal regulators have manipulated the original intent of the law, transforming it from a statute that protects valuable consumer communication with businesses into a tool for frivolous lawsuits. In its […] [Read More]