Strategic Vision put it this way: The signs are clear. America is back After almost a decade of lopsided defeats, American manufacturers have prevailed over imports for the second time in four years, according to the latest results of Strategic Vision’s Total Quality Impact (TQI) measure. Those results released on Thursday indicated that vehicles from […] [Read More]

American University’s Kogod School of Business released the 2016 Kogod Made in America Auto Index that is geared to provide consumers with what researchers called a more accurate picture of the production process for the most popular vehicles on the road today. According to the index developed by Kogod professor Frank DuBois, an expert in […] [Read More]

What do you do when customers arrive at the showroom and want out of a vehicle lease? Maybe they lost their job and won’t be able to afford the monthly payments. Maybe their current vehicle doesn’t comfortably accommodate their new long-legged love interest while another model currently in inventory might. Maybe they simply no longer need the vehicle. Or perhaps […] [Read More]

Experian Automotive is predicting there will have been 1.8 million off-lease vehicles hitting the market between April and the end of December. But what will those consumers driving those leased cars back to dealer lots do next? Perhaps not surprisingly, most will go new and most will lease again. In fact, among consumers with leases ending […] [Read More]

Choose your words carefully. Turns out this adage is as relevant on the showroom floor as it is anywhere else. Through its “Language of Closers” research, CDK Global found there is optimal verbiage car dealers can use to boost their chances of sealing deals. The top word used by closers was “provide,” used mostly in […] [Read More]

The chief executive officers from Equifax, Enterprise Holdings, Carfax and Edmunds.com were among the business leaders with connections to the automotive industry recognized as Highest Rated CEOs for 2016 by Glassdoor, an online jobs and recruitment marketplace. The honors, bestowed upon top leaders in countries throughout North America and Europe, came as part of Glassdoor’s annual […] [Read More]

ACA International, the association of credit and collection professionals, believes that 25 years since the enactment of the Telephone Consumer Protection Act, plaintiff’s attorneys and federal regulators have manipulated the original intent of the law, transforming it from a statute that protects valuable consumer communication with businesses into a tool for frivolous lawsuits. In its […] [Read More]

It’s not that new-vehicle owners can’t get no satisfaction. It’s just that for the first time in years, a non-American brand has earned the distinction of most satisfying popular, non-luxury brand among new-vehicle owners. Korean manufacturer Kia claimed that honor in this year’s AutoPacific Vehicle Awards, which measures owner satisfaction with 50 attributes ranging from […] [Read More]

Movie stars and sun may make southern California a hot spot, but several parts of the state have a different kind of “hot spot” distinction: vehicle theft. According to the National Insurance Crime Bureau’s latest Hot Spots report, California’s Modesto Metropolitan Statistical Area (MSA) had the nation’s highest per capita vehicle theft rate in 2015, […] [Read More]

More than 30 percent of new-vehicle retail sales year-to-date have been leases, helping to push numbers for a few automakers, according to Kelley Blue Book senior analyst Alec Gutierrez. And while the short-term risks are marginal, there’s a bit of a slippery slope when leasing levels are this high, Gutierrez said during a conference call […] [Read More]