Perhaps vehicle buyers on your lot aren’t interested in every single new bell and whistle a model can have nowadays. Or store personnel isn’t explaining how the technology works thoroughly enough at the time of delivery. Those findings and more are part of the J.D. Power 2015 Driver Interactive Vehicle Experience (DrIVE) Report, which found […] [Read More]

Customer satisfaction with light vehicles fell to the lowest it’s been in over a decade in light of the increasing nature of both recalls of various nature as well as the increase in vehicle prices. That’s according to the American Customer Satisfaction Index, or ACSI, and the results of its ACSI Automobiles Report 2015 released […] [Read More]

Of the more than 30 educational and networking sessions on tap for the Debt Connection Symposium and Expo 2015, one of the highlights is the session geared specifically for the vehicle recovery space. Event organizers highlighted that the Auto Finance Peer Group breakout session is being set up to provide auto creditors the opportunity to meet […] [Read More]

The Fair Debt Collection Practices Act (FDCPA) is the focal point of the next online training session ACA International is hosting for its members to help credit and collection professionals stay up-to-date on the latest FDCPA case law on leaving messages, settlement offers and validation notices. Four topics will be covered by ACA International certified […] [Read More]

Along with listing the top 10 states where used sales climbed most during the second quarter, the latest Used Vehicle Market Report compiled by Edmunds.com indicated that the average used-vehicle retail prices hit a record high in the second quarter. Aided in part by certified pre-owned units, Edmunds' analysis showed retail prices came in at […] [Read More]

Two members of the U.S. Senate Committee on Commerce, Science, and Transportation continued their quest for automotive safety by sending a letter to a Takata executive  requesting that the company “voluntarily recall all vehicles containing Takata airbags.” This request was made by Sen. Richard Blumenthal of Connecticut and Sen. Edward Markey of Massachusetts, citing a recent National Highway […] [Read More]

Nine more automakers, auctions and other industry service providers all wanted to be part of the information and networking activities at Used Car Week and decided to become a part of the expanding list of sponsors and exhibitors. The Cherokee Media Group team organizing this year’s events — which run from Nov. 16-20 at the […] [Read More]

If you’re a dealer in college town or a city with a good number of folks ready to head  off to school, you may want to pay attention to the latest used-car list from Edmunds.com. The site has pinpointed what it considers to be the 11 best used cars and SUVs for college students, based on their […] [Read More]

Manufacturers of subcompact SUVs and crossovers, worldwide, have a specific demographic in mind when marketing these types of vehicles: young adult, educated, entry-level shoppers. That’s according to a recent analysis by Frost & Sullivan, titled Strategic Analysis of the Global Subcompact SUV and Crossover Market, which presents an analysis of the two areas of significant growth in recent […] [Read More]

Swapalease.com reports lease credit approvals entering August rose as sharply as summertime temperatures, registering an increase of 17.5 percent above July activity. All told, the volume of vehicle lease applicants who were approved to take over a contract on the Swapalease.com marketplace during July came in at 84.6 percent. The site also noted the year-to-date […] [Read More]