Certified pre-owned sales continue to soar, recently scoring the best quarter ever for the certified market.  And this growth in popularity cuts down on the challenges for dealers when it comes to conveying the value of the certified vehicle to customers. When CPO vehicles first hit the lot, dealers had quite a job convincing potential […] [Read More]

In a recent discussion with Auto Remarketing, Scot Hall of Swapalease.com explained why he believes used-vehicle leasing makes sense, if the deals are put together carefully, particularly when it comes to certified pre-owned vehicles. To get a sense of how much CPO leasing currently exists — and all the opportunity and challenges that come with […] [Read More]

Perhaps the best way to describe the state of Asbury Automotive Group’s Q auto stand-alone used-car retail program would be this: it’s a work in progress that certainly has made some progress. Asbury opened a Jacksonville, Fla., Q auto store  in October — the company’s second Q auto location — and has plans to roll […] [Read More]

Two of the companies participating at this year’s Re3 Conference — Consolidated Asset Recovery Systems and van Wagenen Financial Services — announced a strategic marketing agreement to create a one-stop solution for reducing risk and charge-offs on auto loan and lease portfolios.  Under the partner agreement, the companies explained they will cross-sell each other’s products, […] [Read More]

Remarketing of America announced this week its new partnership with WALZ. The communications compliance services offered by WALZ will help ROA provide compliant, critical default notices to its clients during the early- to late-state collections process to help comply with the various complex regulatory conditions throughout the United States. Emory White, the president and chief […] [Read More]

Since regulatory arms such as the Consumer Financial Protection Bureau turned their sites on the automotive business, NIADA — like many in the industry — has made compliance top of mind. Steve Jordan, executive vice president of the National Independent Automobile Dealers Association, explained that dealer education is one of the association’s big focuses these days. […] [Read More]

There was an 18-percent year-over-year rise in the amount of cash incentives used by automakers during the third quarter, according to LMC Automotive data cited in a sales analysis from the Ernst & Young Global Automotive & Transportation Center.  And surging cash incentives, says Ernst & Young’s Randy Miller, are having an impact on pre-owned, […] [Read More]

When dealership personnel say quickly and almost automatically that “we treat everyone the same,” what is really meant is that they greet prospects consistently and similarly with a sales process in person or digitally. However, having the capacity and ability to treat every walk-in customer the same simply can't be accomplished. It’s the perfect ideology, the […] [Read More]

If you see a CarMax commercial on TV, chances are, you’re not going to see the price of the car advertised. Here’s what you will see, though: the company emphasizing the positive experience a CarMax store delivers to consumers. That’s just one example that NADA Used Car Guide’s Stu Zalud and Jim Dodd shared with […] [Read More]

Data collector Vast announced early this week the availability of its new CarStory Market Reports, the company’s grouping of data models that analyze more than 100 million used-vehicle searches. The reports, available for free to dealers as well as consumers, provide individual vehicle information such as supply, demand and market features, as well as special […] [Read More]