The New York/New Jersey/Connecticut chapter of the National Vehicle Leasing Association is hosting a golf outing, dinner and charity raffle drawing in honor of the colleagues who have been instrumental with the association and the industry who are no longer alive. Organizers said members and non-members are invited to attend the event on Sept. 25 […] [Read More]

Edmunds.com is putting car buyers behind the wheel — literally. The company announced this week it is accepting applications to temporarily hire six current compact car shoppers and educate them on the purchasing process, in a program dubbed the Connect & Drive Experience.   The six shoppers will work from Edmunds.com headquarters in Santa Monica, […] [Read More]

Year-to-date auction volume through the first seven months of the year is up more than 5 percent from comparable weeks of 2012, according to the latest Economic Dashboard from the National Auto Auction Association, while the average price at auction is down 3 percent (for comparable weeks). The report — prepared by NAAA economist Ira […] [Read More]

With so many different makes and models within a single vehicle segment available nowadays, as well as how finance companies are buying contracts lower down the credit spectrum, Black Book Lender Solutions wanted to provide some updated depreciation guidance and recommendations. [Read More]

Aided by guidance from the Presidio Group, Rene Isip and John Eagle completed the sale of their dealership, Toyota of Lewisville in Lewisville, Texas, to RLJ-McLarty-Landers Automotive Holdings, a Little Rock, Ark.-based dealer group. Officials indicated that terms of the transaction were not disclosed “It was a rewarding experience to build Toyota of Lewisville into […] [Read More]

Paul Potratz wrapped up a discussion on Tuesday highlighting what he contends are the six key touch points to increasing service retention. The chief operating officer and founder of Potratz Partners Advertising gave franchised dealers the tools he said can help to keep service bays busy and cash registers ringing. In the most recent post […] [Read More]

With millions of viewers tuning in to AMC’s “Breaking Bad” each week — 4.77 million for the Aug. 18 episode, according to Nielsen — there’s a chance that a used-car shopper on your lot is a fan of the show and can easily spot the Pontiac Aztek that Walter White steers through the streets of […] [Read More]

In what organizers called an unprecedented show of unity in the repossession industry, Allied Finance Adjusters, Recovery Specialist Insurance Group and Time Finance Adjusters agreed to come together to offer training to their members as well as non-members throughout the industry at a unified event. These three organizations are sponsoring seminars and client discussions on […] [Read More]

In an effort to get more contracts bought in the F&I office, Equifax recently rolled out the availability of a new product, Equifax Dimensions, which can deliver what the company highlighted is a more in-depth picture of past credit behavior in order to better predict future credit trends. Using this new solution, Equifax explained lenders […] [Read More]

In a tie for seventh last year, Mercedes-Benz boosted its customer satisfaction score by 4 percent and took the lead in the American Customer Satisfaction Index rankings, which were released today. The 2013 Auto Industry report from ACSI measures how satisfied customers are with different nameplates that run the gamut from domestic to import and […] [Read More]