Dealership ratings based on online reviews are becoming even more important to potential buyers as the J.D. Power and Associates 2012 U.S. Sales Satisfaction Index (SSI) Study showed Wednesday. While nearly 80 percent of new-vehicle buyers use the Internet during their shopping process, J.D. Power also found that nearly one-third consult online ratings/review sites when […] [Read More]

Did you know women now are the primary decision-makers and influence 65 percent of all car purchases? Kind of astounding, right?   Makes sense, though. Women are more educated, more knowledgeable and have the expertise gained from the explosion of car and driver information on the Internet. Ease of information equals easier decision making. [Read More]

Dealertrack Technologies announced Wednesday that Santander Consumer USA will be moving its title administration processing to Dealertrack's Total Title Solution next year. Officials said Santander made the decision to move its vehicle title management to Dealertrack to gain processing efficiencies and improve customer satisfaction. [Read More]

On Tuesday, Kelley Blue Book provided Auto Remarketing respective lists of the 25 most-researched used and new vehicles on Kbb.com, and topping both charts for November was the Honda Accord. What’s more, Honda claimed the top two spots on each list, as the Civic was the second most popular used car, and the CR-V was […] [Read More]

As insurance claims continue to stream in, estimates for the number of vehicles damaged by Hurricane Sandy continue to rise. The National Insurance Crime Bureau said earlier this week that revised estimates for the number of vehicles damaged as a result of Sandy has hit the 230,000 mark. And not surprisingly, vehicles in New York […] [Read More]

For a special section feature, Auto Remarketing recently reached out to five of the industry's leading advertising and marketing experts to get their advice for dealers when it comes to advertising in 2013. In the story — which appears in the Dec. 1–14 print edition of Auto Remarketing — they touched on everything from mobile […] [Read More]

Superstorm Sandy took a chunk out of the market’s used-car supply, and it appears the impact to transaction prices at dealerships has already begun to play out. CNW Research indicated in its latest Retail Automotive Summary that the average used-car transaction price at a franchised dealer this month is $10,894. This is up from $10,553 […] [Read More]

Even as overall shopper intensity dropped for October, and despite two major recalls for the brand within recent months, Toyota’s shopper intensity remained at an all-time high in the latest report by Dataium.    Dataium this week released its monthly Automotive Shopper Intensity report, which illustrates a reversed course in the ASI index for the […] [Read More]

CNW Research defines an “emotional buyer” as one who buys a used vehicle to fulfill his or her dream of owning that specific model. And according to this month’s Retail Automotive Summary from CNW, this kind of buyer is coming back to the dealership. So, what's behind the resurgence? It appears economic improvement has played […] [Read More]

Kelley Blue Book unveiled the 2013 model-year vehicle winners of its Best Resale Value Awards this morning and dominating the competition were Toyota and Lexus. For the second straight year, this pair swept the Best Resale Value brand rankings, with Toyota winning among the non-luxury makes and Lexus taking top honors in the luxury category. […] [Read More]