When it comes to residual values, there’s a new king — two of them, actually. After four consecutive years on top, Honda and Lexus have ceded their crowns to Toyota and Tesla, which were named as best performers in the J.D. Power 2026 U.S. ALG Residual Value Awards. Toyota claimed the mass market title with […] [Read More]

Artificial intelligence is quickly becoming a go-to technology for consumers researching vehicles to buy and where to buy them, according to the latest study from AI-powered automotive customer data platform Fullpath. The inaugural Fullpath Auto Intelligence Index found use of AI and large language models emerging as a “significant driver of online engagement” with dealerships […] [Read More]

Whom do you trust? For consumers about to spend a large amount of money to purchase a vehicle, it’s a vital one. Which, in turn, makes it just as important for car dealers. The answer, according to the latest research from Deloitte, is the dealership at which the consumer goes for vehicle service. Deloitte’s 2026 […] [Read More]

The top 10 best-selling used vehicles in 2025 didn’t change all that much from 2024. In fact, the top four on the list — which was compiled by iSeeCars based on sales of used vehicles from the last five model years — remained the same. And eight of the top 10 from 2024 cracked the […] [Read More]

Affordability is a huge concern for consumers these days and that will continue in 2026. Dealers will need to keep an eye on where consumer sentiment is headed and help customers figure out how to afford new- and used-vehicle purchases, industry experts told Auto Remarketing. “You've got to keep more base-model and one-step-up trims on […] [Read More]

For most segments, used-car prices were more expensive at the end of 2025 than they were a year earlier, with a couple categories climbing four digits. But according to analysis around the latest Carfax Used Car Index, prices fell sequentially in five of seven segments last month — with affordability and availability possibly on the […] [Read More]

Walk into any major hospital administrator’s office, and you will hear them talk about one critical metric: bed occupancy rate. An empty hospital bed is a fixed cost that generates zero revenue. It is a wasted asset. Now, walk into your service department and look at your lifts. Every service bay in your dealership is […] [Read More]

Black Book’s monthly measure of wholesale used-vehicle values fell to its lowest level in nearly five years last month, with price depreciation “outside normal seasonal expectations.” Specifically, the company’s Used Vehicle Retention Index came in at 140.3 for November. The last time it was that low was January 2021, during the throes of COVID. November’s […] [Read More]

For independent dealers, the view inside the dealership looks like recent business as usual. For franchised dealers, it looks … empty. According to Cox Automotive’s Q4 Dealer Sentiment Index, customer traffic in dealerships overall during the past three months matched its lowest level since the depths of the COVID pandemic in the second quarter of […] [Read More]

Will 2026 be the Year of Artificial Intelligence in the auto retail industry? AI-native automotive retail technology company Spyne believes that will be the case based on the results of its 2026 U.S. Automotive Market Sentiment & Dealer Operations Report, which found 76% of U.S. dealerships plan to increase their AI budgets next year. That […] [Read More]