Dealers probably have heard concern from customers about mileage constraints being one of the biggest drawbacks when leasing a new vehicle. However, a recent national leasing survey from Swapalease.com showed those concerns appear to be diminishing significantly. In fact, apprehension about mileage allowances ranked seventh out of 10 for today's top reasons why people want […] [Read More]

Iowa attorney general Tom Miller recently announced one of the state’s independent dealers has agreed to stop what was alleged to be illegal repossessions of vehicles. In an agreement with the consumer protection division, called an assurance of discontinuance, Miller alleged that Goldy’s Auto of Ottumwa, Iowa, illegally attempted to have customers waive their rights […] [Read More]

Recovery Industry Services Co. recently learned the Illinois edition of the Certified Asset Recovery Specialist certification program has been approved by the Illinois Commerce Commission, the agency responsible for enforcement of the new Illinois Collateral Recovery Act. RISC highlighted that Illinois is the third state to endorse the CARS program as “home study,” with Florida […] [Read More]

During the Used Car Week series of conferences this fall, attendees of the Re3 event and the National Remarketing Conference will come together for a joint session offering a comprehensive look into the broad spectrum of impacts and events shaping the used-vehicle industry in the past year. [Read More]

Black Book’s Ricky Beggs provided more insight into why General Motor’s Chevy Volt might be turning some heads in the near future. With the current Volt lease deal, which boasts a monthly price averaging at $269, the vice president and managing editor at Black Book noted “the current lease deal should drive healthy off-lease demand […] [Read More]

Have you heard the term “fiscal cliff” lately? According to both political and financial analysts, it looks like the United States is headed for one at serious speed. Here’s some background. About a year ago, Congress passed the Budget Control Act of 2011, which established a bipartisan “supercommittee” tasked with addressing America’s debt ceiling crisis. […] [Read More]

How does the automotive industry measure and manage quality? According to a new study, it’s via outdated methods, and it’s time to make way for new ones. The results of the new Global Quality Survey, released on Monday by AIAG, show that the methods currently used to measure quality in the industry are considered outdated […] [Read More]

When revealing its Industry Report this month, ALG explained in its Market Outlook that increased sales will likely be impacting supply returning to the used-vehicle market in three to four years. On top of updating its used market supply forecast, the company lowered residual residual values across all segments at a rate amounting to 0.3 […] [Read More]

The share of dealerships’ transactions commanded by used vehicles has slid “steadily” since the start of 2012, and used-car demand is not seeing as rapid of an increase as the new-car side. These are just some of the findings uncovered in the Industry Insights of ALG’s latest Industry Report, as the firm’s Market Analytics group […] [Read More]

Carfax has recently launched a new program designed to boost revenue for service locations, including the service shops of dealerships. In essence, the Carfax Service Network — which includes dealerships as well as aftermarket providers like Pep Boys — offers several free tools that can be used to foster customer loyalty and pull in new […] [Read More]