Repo agencies and other debt collectors readily acknowledge that using newer communications outlets such as email, text messages or even Facebook might be a strong pathway to reaching the debtor and collateral. But a pair of legal experts warned agents and collectors about the pitfalls that could come by using these communication methods incorrectly. John […] [Read More]

MVTRAC has formalized a strategic alliance with National Creditors Connection, a field contact services specialist. As the newest member of the MVTRAC Network, executives explained NCCI will assume on-site inspection responsibilities for the license plate recognition technology provider. MVTRAC highlighted that NCCI specializes in customer contact and information gathering through personal face-to-face contact solutions. Comprised […] [Read More]

A total of just 10 automakers posted less than the industry average of 107 problems per 100 vehicles, a rate that has J.D. Power and Associates wondering about the trend quality of newly launched models every year from 2007 to 2010. These assertions came courtesy of J.D. Power’s 2011 U.S. Initial Quality Study, which said […] [Read More]

The National Independent Dealers Association named its 2011 Quality Dealer of the Year late last week, bestowing the honors upon Scott Allen, who owns Auto Land in Haltom City, Texas. Allen — who was presented the award at the 65th Annual NIADA Convention & Expo in Las Vegas — beat out 19 other finalists. [Read More]

While 2011 has been a challenging year for Toyota throughout the globe in the aftermath of the Japanese earthquake, the automaker’s Canadian operations recently took home some positive news from J.D. Power and Associates. Toyota not only had the top automaker website in Canada, but its plant in Cambridge South, Ontario, received a Platinum Plant Quality Award from […] [Read More]

Mercedes-Benz Canada is celebrating more than 125 years of what is said to be the invention of the world’s first automobile by taking the original Benz Patent-Motorwagen on a cross-country tour. Carl Benz filed his patent application for the three-wheeled motor car more than 125 years ago, which the automaker contends was “the foundation for […] [Read More]

While a bevy of influences in the Canadian vehicle market help shape a vehicle’s residual value, used units that are either certified pre-owned or have valid warranties from the OEM typically fetch a stronger value, according to recent analysis from Canadian auto analyst Dennis DesRosiers. As one might expect, a strong warranty or factory certification […] [Read More]

Though stronger than where it was in May, the used-vehicle market will show a major dive from year-ago figures once June results are reported, according to TrueCar.com. The company projects that used sales will slide 21.8 percent to 4.38 million units. This, however, would mark a 6.2-percent sequential increase. On the new side of the market, things […] [Read More]

Dataium’s May Auto Shopper Intensity Index declined for the second straight month, but a bright spot was searches for used vehicles. The firm determined pre-owned models continue to gain share in consumer online auto shopping, now up to a record 68 percent of all inventory searches. Analysts contend the ASI index for April accurately mirrored […] [Read More]

NADAguides Top Recommended Current Buys Report includes six vehicles from five different nameplates. The six 2011 models included are from Acura, Dodge, GMC, Hyundai and Toyota. In light of a slowly recovering economy, current fuel prices and strains on some vehicle availability from Japanese manufacturers, NADAguides’ analysts recommend this select set of new units that — […] [Read More]