Auto Remarketing learned Wednesday that JP Morgan Chase & Co. has revamped its sales scripts and marketing materials for its payment protection products under the Chase Auto Finance brand after the Office of the Comptroller of the Currency raised some challenges. In working with the OCC, Chase agreed to a penalty of $2 million and […] [Read More]

TrueCar handed out report cards on Wednesday to OEMs and brands, with one particular automaker being honored with a “perfect score.” TrueCar uses eight measurements — for example, pricing, sales, incentives, customer loyalty, market share and days in inventory — to rate companies in its Performance Scorecards. With an “A+” score, Hyundai topped the list […] [Read More]

Earlier this week, Cars.com revealed the winning model of its Best Value: Price to Pump Award as the champion of its Under 20/Over 35 Shootout. Coming out on top was the 2011 Hyundai Elantra because of its exterior and interior design as well as its smooth ride. Site editors evaluated five compact cars that seat […] [Read More]

More than 700 dealership managers and auto finance professionals registered for the latest free Auto Remarketing Training Series Webinar, which gave participants the opportunity to gain fresh strategies for a host of store operations. The Webinar panel included top trainers from AutoTrader.com, Carfax, OPENLANE and DealerTrack, who all delved into best practices that can help […] [Read More]

Kelley Blue Book offered a word to the wise on Tuesday for dealers looking around for fuel-friendly rides: “shop with caution.” And wait. The wave of rising used values for compact, subcompact and hybrid cars has finally crested and some softening is beginning to show up, according to Kbb.com, which suggested the declines will likely […] [Read More]

Avis Budget Group will purchase Avis Europe for about $1 billion in a deal slated to close later this year, the companies announced Tuesday. Avis Budget also offered an update with regards to its pursuit of Dollar Thrifty Automotive Group. Avis Budget said that its talks with the Federal Trade Commission on the DTAG matter […] [Read More]

New-vehicle sales should improve during the second half of 2011, according to Paul Taylor, chief economist of the National Automobile Dealers Association. Why? Taylor believes the gains should begin in July as inventory levels increase and gasoline prices drop. “Gasoline prices are currently falling, and that will allow dealers to sell a full mix of […] [Read More]

In an effort to provide clarity regarding possible changes connected with automotive debt collection practices, American Financial Services Association’s government affairs committee recently published a white paper about the topic. “With the passage of the Dodd-Frank Act, regulation of debt collection activities will likely increase as the new Consumer Financial Protection Bureau will have the […] [Read More]

Renovo Services recently unveiled its new brands and corporate identity for each of its four company segments as well as a revamped website meant to serve lenders and other companies that need recovery services. Company officials emphasized Renovo Services’ new brands and identities are meant to stress that they can handle any or all segments […] [Read More]

A headline contained within the latest edition of Guidelines produced by NADA Used Car Guide usually refers to what happens when a television show loses appeal. But this time, the reference to “jumping the shark” was connected with the escalating prices for compact and midsize cars. “As any dealer can attest, prices for used, late-model […] [Read More]