The entire auto industry has been impacted by recent trends in the current business environment, including COVID impacts and labor shortages, supply chain hiccups and more. And perhaps no branch of the industry has been affected as much as the vehicle transport and logistics side of the business. COVID restrictions, a shortage in drivers and […] [Read More]

Mike Black and others in the auto industry know that supply chain and other issues that have hit the industry as a result of the pandemic have not eased up. Black, who is chief executive officer of Dent Wizard, mentioned various issues that have negatively affected the vehicle reconditioning industry and the auto industry as […] [Read More]

Retail vehicle demand has slowed, so that should lead to lower wholesale prices — right? Not necessarily, says Black Book. On Wednesday, the company released its Used Vehicle Retention Index for June, which climbed 1.5% month-over-over and 15% year-over-year to reach 191.5 points. That’s also 67% higher than pre-pandemic levels. All this amid slower retail […] [Read More]

I took delivery of a new work truck about a year-and-a-half ago, back when dealerships were knocking off $5,000 from MSRP, not adding $7,500. Later on, I ordered new wheels, a drop-in bedliner and a tonneau cover to make it the way I wanted. But that’s nothing compared to what John Cena has done. Be […] [Read More]

In the auction lane, it has been a challenging year for car dealers, with high prices and low supply. In the service lane, it’s more of a mixed bag. A Cox Automotive analysis of data from its Xtime business unit released in late June shows that … [Read More]

A new study from Rapid Recon-certified partner iPacket identified the three most convincing documents utilize when used-vehicle buyers are evaluating their purchase decision. The study results released on Tuesday pointed to authentic OEM MSRP data, new-vehicle brochures and reconditioning receipts For the study, Rapid Recon and iPacket explained that click activity and time spent were […] [Read More]

Did your dealership hit its retail sales targets for the month and quarter? Whether or not your store did, a new shopper study CDK Global might illuminate why more vehicles rolled over the curb than you expected or that batch of models still is in inventory. CDK Global said there are a lot of assumptions […] [Read More]

Whether you have a fleet of trucks and other vehicles or your daily driver to the auction, dealership or office gets pretty thirsty for fuel after only a couple hundred miles, the rising cost of gasoline and diesel is impacting just about everyone. Relay Payments acknowledged that some industry experts say that only a recession […] [Read More]

Nearly new models poised to become part of your used or certified pre-owned inventory are arriving with soft consumer perceptions. In the wake of the COVID-19 pandemic, initial vehicle quality notably declined, according to the J.D. Power 2022 U.S. Initial Quality Study (IQS). Experts explained disruptions caused by the pandemic — supply chain issues, record-high […] [Read More]

Perhaps your service drive has been busy this week with oil changes, tire rotations and other routine maintenance ROs. However, if your service bays have been open for stretches of the day, a new survey by Cars.com might show part of the reason why. The Cars.com survey highlighted that while 88% of American travelers plan […] [Read More]