Beyond the Transaction: From assigning best tech for job to detecting cracks in exterior, AI is changing service department
Tuesday, Apr. 16, 2024, 03:46 PM
Beyond the Transaction: Service lane video use is growing, boosting profits & customer satisfaction
Tuesday, Apr. 16, 2024, 12:43 PM
Dealer news: Group 1 expands in UK, Fisker adds dealerships in Florida & Europe
Monday, Apr. 15, 2024, 12:16 PM
Retail
Dealer news roundup: Moves involving Asbury, Victory & Fifth Wave
Monday, Apr. 22, 2024, 02:59 PM
Auto Remarketing Staff
The dealership news roundup involves activities at Asbury Automotive Group, Victory Automotive Group and Fifth Wave Automotive Group. According to a news release from Tim Lamb Group, the firm brokered the sale of Folsom Lake Chrysler Dodge Jeep Ram in Folsom, Calif., earlier this month back to its original owner, Fifth Wave Automotive Group. Tim […] [Read More]
CarMax to reduce window for money-back guarantee
Friday, Apr. 19, 2024, 01:43 PM
Auto Remarketing Staff
CarMax is reducing the timeline on its money-back guarantee policy from 30 days to 10 days, starting May 12, the used-car retailer said in a statement. The guarantee had been seven days, but CarMax extended it to 30 in January 2021, amid COVID-19 as “buying behaviors changed and consumers were spending more time online and […] [Read More]
Carvana joins NRG for gamer-themed Tesla giveaway
Friday, Apr. 12, 2024, 03:51 PM
Auto Remarketing Staff
Carvana has teamed with gaming and entertainment company NRG for a giveaway aimed at gamers. In a campaign that started Wednesday and runs through April 24, the online used-car retailer is offering a chance to win a Tesla Model 3 — delivered personally to the winner’s door by NRG squad member and Rocket League content […] [Read More]
PODCAST: Dealer Entrepreneurs — Joe Shaker of TruVideo & Shaker Auto Group
Thursday, Apr. 11, 2024, 01:50 PM
Auto Remarketing Staff
In a new series of the Auto Remarketing Podcast, Cherokee Media Group interviews “Dealer Entrepreneurs” — auto retail leaders who in addition to their roles at dealerships have also launched outside companies/startups in the automotive space. Next up in this series is a conversation with Joe Shaker, co-founder and CEO of TruVideo and owner of […] [Read More]
CarMax retail sales up, profits down
Thursday, Apr. 11, 2024, 01:12 PM
Auto Remarketing Staff
CarMax’s financial report for the 2024 fiscal year mirrored the used-car industry as a whole. Retail sales volume is on the way up – but revenue and profits were down slightly. The used-vehicle retailing giant’s retail sales rose by 1.3% for the fiscal year, which ended Feb. 29, reaching 172,057 units. Revenues from those sales, […] [Read More]
COMMENTARY: Navigating dealership success through KPIs
Thursday, Apr. 11, 2024, 10:20 AM
Howard Bullock, SmartGroups
As a moderator of 20 Groups for independent retail dealers, my role provides a unique vantage point into the challenges faced by dealerships. Whether through in-person consultations or within the collaborative 20 Group space, those shared experiences offer profound insights into the daily triumphs and tribulations of dealers. A recurring observation that stands out is […] [Read More]
Dealer news: Dahl adds four dealerships; Car Pros store earns Honda award
Wednesday, Apr. 10, 2024, 02:04 PM
Auto Remarketing Staff
Dahl Automotive nearly doubled its dealership portfolio with the acquisition of four Wisconsin dealerships from Keith Kocourek of Kocourek Automotive, according to Performance Brokerage Services, which brokered the deal. Adding Kocourek Chrysler Dodge Jeep Ram of Stevens Point, Kocourek Honda of Stevens Point, Kocourek Chrysler Dodge Jeep Ram of Rhinelander and Kocourek Honda of Rhinelander […] [Read More]