Penske Automotive Group said Tuesday it has rebranded its standalone used-car store program in the U.S. to create one global brand for all of its used-vehicle SuperCenters. More specifically, the six CarSense stores in the U.S. are rebranded as CarShop locations, matching Penske’s existing 11 CarShop stores in the U.K. “With this name change, we are […] [Read More]

A recent auto dealership study looked at the question, “How often did the brand’s dealerships email or text an answer to a website customer’s question within 30 minutes?” Infiniti, Volvo, Subaru, Acura and Jaguar accomplished that feat more than 45% of the time on average. Overall, the 2021 Pied Piper PSI Internet Lead Effectiveness Benchmarking Study […] [Read More]

For the first time in more than 15 years, there is a new public franchised dealership group. LMP Automotive Holdings — an ecommerce and facilities-based auto retailer whose stock is already publicly traded on NASDAQ — closed on the first wave of its dealership acquisitions Friday, including three pre-owned stores. Included in stage 1 acquisitions […] [Read More]

With its co-founder and chief executive officer calling it a “meaningful milestone in our ambitious growth plan,” CarLotz expects to open its first Tennessee hub by the end of the month. The Nashville-area hub is located at 1821 Gallatin Pike N. in Madison, Tenn. For CarLotz, a consignment-to-retail used-vehicle marketplace, It marks the ninth Southeast […] [Read More]

Saying that vehicle odor is one of the first signs of germs being present, mobile vehicle care company RideKleen has introduced a new antimicrobial solution that it says can deliver guaranteed odor control for up to one year. The product, called PureProtect 365 by RideKleen, features an XMicrobe solution from Xzilon. That solution, according to […] [Read More]

At the beginning of the pandemic last year, personal protective equipment was in short supply in New York. The Greater New York Automobile Dealers Association, or GNYADA, and its president Mark Schienberg found a supplier abroad that was able to ship masks to the association within weeks.  For that help in cutting through the red […] [Read More]

Alfa Romeo, which is part of the Stellantis family of brands, announced a revamped website Wednesday for its certified pre-owned vehicle program where consumers can locate, research and buy CPO vehicles online. Shoppers can access the new site at alfaromeousacertified.com or through the alfaromeousa.com homepage. In addition to undergoing certification and reconditioning processes, Alfa Romeo’s certified vehicles include a five-year/100,000-mile […] [Read More]

Automotive group HGreg.com is expanding into the Tampa Bay area, saying that the new 10-acre Brandon property will allow the company to expand its digital and onsite service offerings. The company plans to open the location this spring, expanding service offerings to Central and West Coast Florida car buyers and to out-of-state market buyers as […] [Read More]

CarMax is recognizing its associates’ commitment to customer service and their work in introducing new offerings such as its omni-channel platform during a challenging year. CarMax president and chief executive officer Bill Nash said “associates are the heart of CarMax” as the company said it will issue bonuses to 22,000 of those employees. More than […] [Read More]

Lithia Motors & Driveway announced Tuesday the retailer has acquired Fink Automotive Group, a move that continues to bolster Lithia’s presence in the Southeast. The group, based in the Tampa, Fla., area, is led by president Scott Fink and includes Hyundai of New Port Richey among its dealerships. That store, which was featured as Auto […] [Read More]