The Empty Stocking Fund, or ESF, provides toys and gifts to disadvantaged children during the holiday season, and each year the organization distributes nearly 200,000 gift items to tens of thousands of metro Atlanta children in need. On Tuesday, Jim Ellis Automotive Group said it donated $65,000 to ESF, raised through its annual Holiday Giving […] [Read More]

Stating that the program allows customers to experience a day in their life with a new ride, CarMax launched a new offering in which customers can take 24‐hour test drives before committing to purchase. CarMax said the program, called the “Love Your Car Guarantee,” provides increased peace of mind and buyer confidence. CarMax has also […] [Read More]

CarLotz said Monday it is launching a national hub network and will start with locations in the Seattle and Orlando, Fla., markets. The consignment-to-retail used-car marketplace aims to have both hub locations open by Feb. 1. CarLotz plans to open three to four hubs each quarter of 2021, including locations in Arizona, California, Colorado, Georgia, […] [Read More]

The National Automobile Dealers Association has a new chief operating officer. Named to the post Monday was John Beckman, who has served as NADA’s senior vice president of dealership operations since October 2019, along with previous roles at the association. Mike Stanton was NADA’s prior COO, and he moved into the role of president and […] [Read More]

Carvana has started a new program to help its team members work toward completing an undergraduate degree. The program is called Carvana KEYS, with the acronym standing for Keeping Education in Your Sight. Through the internal initiative, Carvana team members can apply to seek financial and programmatic assistance toward earning their college degrees. Carvana KEYS […] [Read More]

DriveTime Automotive Group and Bridgecrest Acceptance Corp. are adding to their workforces at a time when the U.S. still is shedding thousands of jobs because of the pandemic. The companies announced they will be hiring more than 500 full-time workers nationwide for roles in retail, automotive repair and customer service as part of their 2021 […] [Read More]

Consignment-to-retail used-vehicle marketplace CarLotz nominated four individuals to its board of directors, with the company’s chief executive officer and co-founder Michael Bor describing them as “pioneers in their industries.” CarLotz recently announced it would become a public company via a merger with special purpose acquisition company Acamar Partners Acquisition Corp. The company said it nominated […] [Read More]

The digital retail space continues to evolve. But because of the pandemic, many manufacturers were forced to speed up the process, says Jon Sundberg, who is senior manager of digital solutions at J.D. Power. Sundberg was discussing the new J.D. Power 2021 U.S. Manufacturer Website Evaluation Study, which found that overall satisfaction of automotive manufacturer websites […] [Read More]

Be prepared to be flexible.  That’s something in which many dealers are well-versed, and it was part of a message that 2020 National Automobile Dealers Association chairman Rhett Ricart emphasized during a virtual presentation to the Automotive Press Association back in November.  Auto dealers, who were already adjusting their operations and business practices amid an […] [Read More]

This story appears in Auto Remarketing's upcoming Leading Dealer Groups issue. A sneak preview is available here to Cherokee Media Group Premium subscribers.  When it comes to its AutoNation USA standalone used-car stores, the nation’s largest auto retailer has “paid our tuition” and is embarking on a decade-long doctoral in pre-owned cars, so to speak. […] [Read More]