With the spread of COVID-19, General Motors says it has sought to use its talents and resources to help in the shared fight against the pandemic. The pandemic created a shortage of face masks, and GM on March 20 launched what it described as a “rapid-response project” to produce masks at scale to help protect workers […] [Read More]

Dealer groups continue to keep busy with activities and announcements during the COVID-19 pandemic. Purdy Mobility, which owns and operates Bryan College Station Toyota, Huntsville Toyota and South Toyota in Texas, said on Monday it would not terminate or lay off any of its associates as a result of the pandemic. Bob Moore Auto Group […] [Read More]

A new National Automobile Dealers Association initiative to help local dealerships navigate business and regulations in the coronavirus environment will provide information about coronavirus developments affecting dealership operations. The initiative, called the Dealership Lifeline Series, provides guidance on how dealers can manage their operations in the wake of those developments. The series is a collection […] [Read More]

Through a post on its website that began with, “It is with heavy hearts,” the Ken Garff Automotive Group announced chairman Robert Garff has passed away due to complications from COVID-19. “After driving back from a visit to Palm Springs, Robert and his wife, Katharine, were tested and confirmed positive for COVID-19, at which time […] [Read More]

Carvana is enhancing its 100% online shopping experience during the current uncertain times. For customers wanting to buy or trade a vehicle, the company is now offering touchless delivery and pickup. With touchless delivery, customers can acquire a vehicle without coming into contact with the customer advocate delivering the vehicle to their home. Carvana also said […] [Read More]

Saying it designed the new program to help consumers and dealers remotely navigate vehicle buying in response to COVID-19 social distancing guidelines, TrueCar has launched “Buy from Home” badging. As dealers start to provide more remote retailing services, the program identifies TrueCar Certified Dealers offering three features to consumers. Those three services from dealers badged with “Buy […] [Read More]

Saying that it is committed to providing the support dealers need to get the best results possible during the COVID-19 crisis, CarGurus is giving its U.S. customers 50% off of fees for listings and display services provided in April, and for Canadian customers, 50% off fees for listings services provided in April. In separate e-mails […] [Read More]

Just like the five industry associations asking the president for clarity on behalf of franchised dealerships, the National Independent Automobile Dealers Association on Tuesday also delivered a letter to the White House so stores not connected with an automaker can remain open, too. In a letter to President Donald Trump, NIADA chief executive officer Steve […] [Read More]

As additional states and municipalities issue stay-at-home orders and business closures, dealerships are caught in a coronavirus-created storm of confusion. On Tuesday, the leaders of the National Automobile Dealers Association (NADA), the American Truck Dealers (ATD), the National Association of Minority Automobile Dealers (NAMAD), the American International Automobile Dealers Association (AIADA) and the Alliance for […] [Read More]

With the phone now being an even more crucial tool for dealerships when overcoming COVID-19 impact, the National Automobile Dealers Association offered assistance for another side effect of the coronavirus pandemic — an emerging call-blocking issue stemming from illegal robocalls. NADA said it has recently received reports that dealers also are facing issues involving calls […] [Read More]