More clarity arrived this week from federal regulators regarding how dealers can share details in connection with a vehicle’s odometer, possibly paving the way for more efficient, paperless deliveries. The U.S. Department of Transportation’s National Highway Traffic Safety Administration (NHTSA) announced the publication of a final rule establishing standards under which states may allow for […] [Read More]

Texas is the latest state for CarMax’s home delivery and expedited pick-up capabilities. In Texas, customers can now choose to experience the entire car-buying process from home and get delivery of the vehicle, with the ability to test drive prior to purchase. Texas joins Florida, Georgia, Maine and North Carolina, as well as select cities in […] [Read More]

Franchised dealers appear to have a rosier outlook on the used-car market than their independent dealer counterparts, according to a study released Monday by Cox Automotive. In addition to other areas, the Q3 2019 Cox Automotive Dealers Sentiment Index delved into the used-car department, which for franchised dealers, is tilted more towards positive.  When asked […] [Read More]

Foundation Automotive Corp. on Thursday said that it has purchased what it describes as the first carbon-neutral dealership in the world, Motorcars Honda in Cleveland Heights. Motorcars Honda will change its name to Foundation Honda, effective immediately. The approximately 46,550-square-foot facility includes a state-of-the-art service area. Foundation said the dealership’s general manager and managing partner […] [Read More]

What typically happens within the confines of a dealership — retailing and servicing vehicles — isn’t solely influencing the values and transactions of stores nowadays. Rather, two firms that monitor dealership buy/sell activities mentioned other factors such as foreign-trade clashes as an element that could impact if activity picks up significant steam to close the […] [Read More]

Along with finalizing its lineup of keynote speakers for NADA Show 2020, the National Automobile Dealers Association is making its award-winning educational training programs more readily accessible to members and their staffs. NADA said its training offers, such as the Professional Series classes and Academy seminars, are now available to all dealership employees through the […] [Read More]

Mitsubishi Motors North America has appointed former AutoNation vice president, parts operations Scott Smith as vice president of aftersales. Smith brings more than 30 years of automotive experience to the role. Mitsubishi said Smith offers what it describes as “a rare portfolio of experience” on the manufacturer and dealer sides of the business. On the […] [Read More]

Tennessee has been a location for Carvana’s online used car buying services since 2014 and launched what Carvana describes as the world’s first fully automated, coin-operated car vending machine in Nashville in 2015. On Tuesday, Carvana continued its Tennessee history, bringing its services to customers in the Clarksville, Johnson City and Kingsport areas. With the […] [Read More]

 It was 2009, and the auto industry was reeling from the impact of the Great Recession. Jane Millman was standing in the showroom of what is now Riverhead Chrysler Dodge Jeep Ram in Riverhead, N.Y., when the dreaded letter arrived. She breathed a sigh of relief when it confirmed that the family-owned dealership was not […] [Read More]

The stories continue coming in regarding the auto industry’s efforts to recruit technicians. This time, it’s CarMax pulling out all the stops, with the used-car retailer undertaking what it describes as the biggest technician and detailer hiring effort in its history. To help the company increase its production of vehicles for retail to customers to […] [Read More]