Auto dealers who add mobile service to their offerings are winning 92% of lost customers back to their service departments, according to data from mobile service technology provider Curbee. In a news release, Curbee said mobile service is a powerful tool for dealers to retain and regain customers by literally meeting them where they are. […] [Read More]

Odometer fraud is on the rise. Data from CARFAX showed more than 2.14 million cars on the road might have had their odometer rolled back in 2024, 82,000 more than last year and up 18% since 2021. The number of vehicles with rolled-back odometers rose this year in nine of the 10 states with the […] [Read More]

The Greater New York Automobile Dealers Association wants people to know how important car dealerships are to the metropolitan area’s economy. GNYADA’s 2024 Economic Impact Report highlights “the significant and often overlooked” contributions of Metro New York’s franchise car and truck dealerships, including their role in creating jobs, generating tax revenue and supporting local communities […] [Read More]

A new program to help injured veterans and first responders is taking flight. DARCARS Automotive Group and DARCARS Toyota announced the launch of the DARCARS Heroes Home for the Holidays campaign, in partnership with Luke’s Wings, to help reunite wounded service members, veterans and first responders with their families during the holiday season. Luke’s Wings, […] [Read More]

Sonic Automotive has taken the old saying that everything’s bigger in Texas to heart. The dealership group announced it has moved its EchoPark Houston Southwest Freeway used-car store to a new, larger “experience center” in suburban Stafford, Texas. Having outgrown its original location, which opened in 2020, the dealership now operates from a new 16,825-square-foot […] [Read More]

This week, the Michigan Department of State (MDOS) suspended the license of LaFontaine Hyundai of Livonia for what officials called “imminent harm to public.” After articulating six alleged violations involving used vehicles, MDOS said it is reviewing the case for possible referral to the state attorney general as the dealership was summarily suspended for alleged […] [Read More]

Automotive service technicians are obviously very handy with tools. myKaarma was looking for techs who can use video tools to show and tell customers about their vehicle’s needs. The provider of communication and payment software for dealerships and their service departments announced the winners of its 2024 Tech Video Grand Prix-Fall Edition, a contest designed […] [Read More]

It’s universally agreed that nursing is a noble profession. Which is why a Houston dealership decided to create an award to shine a spotlight on a noble nurse. Mike Calvert Toyota selected Pamela Windle as the recipient of its second annual Noble Nurse of the Year Award, which includes a $10,000 prize. The award celebrates […] [Read More]

A 6-year-old leukemia patient got the trip of a lifetime, thanks to a Northern California car dealership. Capitol Subaru in San Jose, Calif., part of the Del Grande Dealer Group, partnered with Make-A-Wish Greater Bay Area to throw a princess-themed celebration during Thanksgiving week for Abbey from nearby San Lorenzo, capped by the announcement that […] [Read More]

The taste of giving is sweet. Especially when you’re giving pie. Rick Case Automotive Group president and CEO Rita Case and Broward Health president and CEO Shane Strum served pumpkin and apple pie to Broward Health staff during Thanksgiving week to celebrate the dealership group’s recent donations to the South Florida healthcare system. Over the […] [Read More]