Lithia Motors announced its first-ever chief technology and innovation officer on Monday, appointing former Massage Envy franchising executive George Hines to the role. Hines, who was chief innovation officer for the wellness brand before joining Lithia, has experience in similar innovation and tech positions throughout retail, ecommerce, hospitality and live event marketing. His tech career […] [Read More]

Remember when your teacher told you to put all books and materials away because a pop quiz was coming? The Federal Trade Commission sort of did the same thing recently to dealerships. The FTC, working jointly with 12 partner agencies in seven states, conducted the first compliance sweep of dealerships since the amended Used Car […] [Read More]

Karmala Sutton discovered personal and professional inspiration at an early age; a foundation that's propelled her to wide-ranging successes inside and outside the dealership. On Thursday, Ally Financial and the National Association of Minority Automobile Dealers (NAMAD) honored Sutton, the dealer in training at Honda of Kenosha in Bristol, Wisc., with the first-ever Ally Sees […] [Read More]

In this episode, recorded at NADA Show 2018 in March, senior editor Joe Overby sits down with Chris Basso of Carfax to talk about the 57 million cars with open recalls. They chat about how the company is working with dealers to help consumers get those cars fixed, Carfax's new partnerships this year and more. The full discussion […] [Read More]

Your potential buyers likely want to know if the vehicle they’re considering has features such as smartphone integration, all wheel drive or an extended warranty. And, according to Autolist’s latest study, consumers overwhelmingly favor a nationwide law requiring dealers to disclose whether a used vehicle has an open recall, too. The survey, conducted in early […] [Read More]

FCA U.S. has launched a new program designed to provide high-potential dealer candidates with startup funding that is sourced from relationships with Chrysler Capital and Ally Financial. FCA said that its new Dealer Market Investment program can assist potential Chrysler-Dodge-Jeep-Ram or Alfa Romeo-Maserati dealers who have limited funds and may also benefit from being matched with specific markets. […] [Read More]

Even with all of the clashes happening on Capitol Hill nowadays, U.S. Senate Minority Leader Charles Schumer over the weekend delivered a letter to the Federal Trade Commission to outline his significant concerns about what the New York lawmaker dubbed, “hurricane cars.” As a storm currently brews off of the North Carolina coast and is […] [Read More]

When the National Automobile Dealers Association board of directors met last month in New York, developments in Washington, D.C., once again dominated the conversation among directors from all over the country. No surprise there. But what was surprising was the specific area of policy currently under consideration in Washington. I’m referring, of course, to the […] [Read More]

In an effort to meet car shopper’s demand for online vehicle pricing transparency in Eastern New York State, a dealer group with 11 franchises has employed DealerDNA’s technology platform to provide added pricing information for its dealer websites. DealerDNA announced Monday that the Healey Brothers group of dealerships based in Hudson Valley, N.Y., has successfully […] [Read More]

June was a busy month for Scott Fink, the president and chief executive officer of Hyundai of New Port Richey — one of Hyundai’s top-selling certified pre-owned dealers and Auto Remarketing’s 2014 CPO Dealer of the Year. Not only is Fink ensuring that certified metal continues to roll over the curb, but he is also chairman […] [Read More]