For El Monte, Calif.-based Longo Lexus, which has ranked among the automaker’s top 10 stores for certified pre-owned sales the past two years and three of the last five, a key driver of success is training the dealership staff on the value of CPO. “Especially Lexus — they have one of the best CPO programs around,” said James Nguyen, the store’s preowned manager. “So, we’re building value, and that’s one of those things that can help us sell the car much easier.” That staff training starts with a philosophy that runs through Penske Motor Group, which ... [Read More]

AutoCanada, fighting to bring itself back to profitability, and CDK, recovering from the financial and reputational sting of a devastating cyberattack, are in it together. The dealership software provider announced a long-term extension of its agreement with AutoCanada, which operates 83 franchised dealerships and six RightRide used car stores in eight Canadian provinces and the […] [Read More]

Group 1 Automotive made two acquisitions in the United Kingdom last week: a dealership and a CEO. The U.S.-based dealership group added Soper of Lincoln BMW/MINI in the county of Lincolnshire, north of London, to its extensive U.K. holdings. Group 1 said the acquisition is expected to generate approximately $125 million in annual revenue. Group […] [Read More]

In North Carolina, particularly the half west of Greensboro, no sport outside of college basketball has as deep of roots as NASCAR. And in the aftermath of deadly and devastating Hurricane Helene, from those roots comes support as solid as an oak — thanks to two homegrown giants of the sport and the respective Charlotte-based […] [Read More]

Carvana has reached a major milestone. The online used car retailer announced Thursday it has sold more than 2 million cars and purchased more than 2 million cars from customers since it was founded in 2013. “Carvana’s mission has always been to change the way people buy and sell cars, and we are honored to […] [Read More]

Numa just got a $32 million boost. The artificial intelligence platform for auto dealerships announced a $32 million Series B funding round, led by Touring Capital, a growth-stage firm focused on AI-powered software, and Mitsui & Co., a global conglomerate that generates $1.2 billion in annual profit from automotive and mobility. Previous investors Costanoa Ventures, […] [Read More]

AutoClaimHelpers.com is looking to change the conversation when it comes to negotiating with customers looking to replace a totaled vehicle. The Toronto-based company, a division of Automall Network, said its North America-wide partner program allows dealers to enhance their customer service offerings at no charge while making it easier to attract new clients and retain […] [Read More]

automotiveMastermind wants to let car dealers look deeper into the minds of potential car buyers. The data and technology provider has launched new machine learning and predictive data algorithms in its Behavior Prediction Score, and has redesigned the Customer Deal Sheet user interface to make it easier to use. The changes, which are available to […] [Read More]

Digital marketing provider Dealers United has added Chad King and Wendy Gill as regional sales vice presidents, hires the company said underscore its commitment to expanding its market presence and enhancing its service to dealers nationwide. King’s 14 years of automotive experience includes stints with Cox Automotive and CarNow, where he most recently served as […] [Read More]

Demand for qualified automotive technicians is high, in large part because the supply of those techs is low. According to the TechForce Foundation’s most recent Technician Supply and Demand Report, almost 800,000 additional technicians are needed by 2027 to fill the gap. But three organizations — the nonprofit Inter-Industry Conference on Auto Collision Repair, dealership […] [Read More]