DealerRater has announced the winners of its 2015 Dealer of the Year Award program based on consumer reviews of their dealerships experiences shared on DealerRater.com. “Consumers have identified the dealerships that deliver an exceptional experience in the U.S. and Canada and we’re proud to recognize this top group of dealers on behalf of consumers,” said […] [Read More]

NADA announced today at its annual conference in San Francisco that it is expecting the lower cost of gasoline to continue to increase sales for light trucks in 2015. Original sales projections by the NADA predicted 16.4 million new-vehicle sales for 2014, which was on target – the association is expecting an estimated 16.94 million […] [Read More]

Women-Drivers.com released the results of its 2015 U.S. Women’s Car Dealerships Report last week, and most of the metrics studied showed an increase in satisfaction among females while shopping for cars and purchasing these vehicles. According to Women-Driver.com data, women were responsible for buying over 13 million cars at new-car dealerships last year, which boils […] [Read More]

SiriusXM announced Friday at the NADA Convention and Expo in San Francisco that it has hit a milestone for its used-vehicle program. There are now over 15,000 dealers enrolled in the SiriusXM Pre-Owned Program. Through the program, customers purchasing any used vehicles with factory-installed satellite radio from a dealer enrolled in the SiriusXM Pre-Owned Program […] [Read More]

Kelley Blue Book revealed this morning the 2015 winners of the annual Best Resale Value Awards, peppered this time around with trucks, SUVs and crossover models. “The entire list of Top 10 Best Resale Value vehicles is dominated this year by trucks, SUVs and crossovers, which is a testament to the strength these categories will […] [Read More]

Volkswagen of America has chosen CarStory to offer reports to its national dealer body that are designed to educate VW customers and make purchase decision-making smoother. These CarStory Market Reports will introduce VW’s WorldAuto CPO vehicles to potential customers earlier on in the car-shopping process. And by sharing analytics that showcase “each vehicle’s unique story,” […] [Read More]

TrueCar announced this week that it has revamped its dealer certification program in an effort to enhance both dealership sales and the customer experience. TrueCar Certification Program 2.0 launched as part of the TrueCar Dealer Training System, the company explained, and includes six new interactive videos that take about 30 minutes to complete. TrueCar Certified […] [Read More]

As 2015 chairman of the National Automobile Dealers Association, Bill Fox will represent and lead the nation’s nearly 16,000 new-car dealers. But it’s not just new cars that these dealers are selling. The used-car department has been and will remain an important focal point for franchised dealers, whose pre-owned operations are benefitting from advancements in […] [Read More]

In 2014, the industry posted record CPO sales for the fourth consecutive year, as dealers sold 2.34 million units, according to Autodata Corp. A presentation from Cox Automotive in November forecasted another all-time high for CPO in 2015 and more record-breaking years down the road. Manheim chief economist Tom Webb has said the market could […] [Read More]

The used-car background runs deep at Sonic Automotive. Founder and chief executive officer Bruton Smith got his start in used cars, and has passed that tradition on to his children, as well. And the used-car business was also the starting point for Sonic’s executive vice president of operations, Jeff Dyke, who talked about this with […] [Read More]