Tracking dealer metrics, and using the data to attract the right customers to the right cars in your inventory, is the subject of a free webinar coming next week. In the next Carfax ‘PowerUp’ webinar series, set for Tuesday, dealers can learn about new tools available for creating a more targeted retail strategy that helps […] [Read More]

The authenticity of prepared remarks made by General Motors chief executive officer Mary Barra — voiced Thursday when the automaker released its internal investigation into the botched ignition switch recall — varies depending on the perspective of the analyst, consultant or lawmaker. But one public relations consultant told Auto Remarketing that Barra missed the chance […] [Read More]

May represented a best-ever month for certified pre-owned sales, as dealers moved 207,371 CPO vehicles, beating year-ago figures by nearly 11 percent. That’s according to numbers released Wednesday afternoon by Autodata Corp., which said May sales were “the highest ever” and beat April by 7.4 percent and eclipsed May 2013 by 10.9 percent. What’s more, […] [Read More]

In a used-vehicle market that was static overall, franchised dealers increased their used sales more than 4 percent from a year ago, moving 1.42 million pre-owned units off their lots in May. That’s according to the latest sales recap released today by CNW Research, which pegged May’s overall used sales total at 4.39 million units. […] [Read More]

Asbury Automotive Group this week announced the election of Thomas Reddin to its board of directors. Reddin's election brings the total number of directors to nine, seven of whom are independent. "Tom's understanding and familiarity with digital services and retail-based technologies make him a valuable addition to our board," said Thomas DeLoach, chair of the […] [Read More]

The National Highway Traffic Safety Administration is investigating whether the recall Chrysler launched to correct airbag problems in 744,822 SUVs in fact corrected the defect in the vehicles. Back on Nov 7, 2012, Chrysler issued a safety recall to address the possibility of an inadvertent air bag deployment (IABD) in Jeep Liberty vehicles from the […] [Read More]

Dent Wizard International has announced a new addition to its regional team. Named as regional business development manager, covering the states of Georgia and Alabama, is Candi Hay. Hay will focus on acquisition, facilitation and process improvements of dealer accounts for SMART repair services, the company said, which include paintless dent removal, wheel refinishing, bumper […] [Read More]

NCM Associates on Monday announced the hiring of three new associates to serve its retail automotive clientele. Each joins the company as executive conference moderator for the 20 Groups Division under Kevin Cunningham, the company said, to meet increasing demand for NCM’s 20 Group services. Steven Kain is a former car dealer and general manager […] [Read More]

It’s one thing for certified pre-owned demand to have grown in recent years. But to have had the supply of late-model cars simultaneously skyrocket makes for a rather fortunate one-two punch. And it’s a combo that’s made CPO an emerging heavyweight in the used-car industry, as automakers continue to shatter certified sales records. “The sharp […] [Read More]

About a month after recalling more than 400,000 vehicles, Ford issued four more separate recalls of vehicles in the U.S., Canada and Mexico through campaigns that cover more than 1.4 million units. The largest single campaign is for the Ford Escape and Mercury Mariner from the 2008 through 2011 model years. Ford said a total […] [Read More]