Earlier this month, NADA Used Car Guide’s Stu Zalud said he and his wife were out to purchase a vehicle and had a trade-in. The price the dealer was offering for the trade was simply on a piece of paper. “That’s kind of how it’s always been done,” he said. “No real validation, no background, […] [Read More]

The newest details shared by General Motors about its recall investigation turned up several noteworthy developments — suspended engineers, ignition lock cylinders and a $1.3 billion charge to its first-quarter accounting ledger. On the same day the OEM made an addition to the repair order associated with the recall, increasing its costs for campaigns so […] [Read More]

When choosing their next car purchase, consumers are often looking for the vehicles that will run as smoothly as possible and cause them the least amount of headache. According to the results of CarMD.com Corp.’s 2013 CarMD Vehicle Health Index and Manufacturer & Vehicle Reliability Rankings released Wednesday, Hyundai has risen to the top in […] [Read More]

A dealership’s service center serves as a way to ensure customer loyalty and for many, also acts as a direct pipeline for trade-ins — but much of this depends on customer satisfaction. J.D. Power released the results of its 2014 U.S. Customer Service Index (CSI) Study — which measures customer satisfaction with service at a […] [Read More]

Toyota is recalling more than 6 million vehicles worldwide in five actions covering nearly 30 different models. Of those actions, two impact the U.S. According to a statement from Toyota Motor Corp. posted to Bloomberg.com, the five recalls tally up to 6.76 million vehicles spanning 27 Toyota models, the Pontiac Vibe and Subaru Trezia. The […] [Read More]

If you have an idea for a car or truck industry discussion topic, the National Automobile Dealers Association is taking proposals for workshops for the 2015 NADA-ATD Convention now through May 2. The deadline to submit is 5 p.m. EST on May 2. NADA is expecting thousands of dealers and their employees to attend in […] [Read More]

Hyundai Hope on Wheels — Hyundai Motor America’s pediatric cancer nonprofit organization — announced this week a $2 million research grant award to fund the Children's Oncology Group's  Project:EveryChild. As a part of Project:EveryChild, Hyundai's funds will help in the collection of biospecimens from children with cancer at COG institutions around the country, the company […] [Read More]

Tax season evidently helped the used-vehicle sales market rebound nicely as the first quarter closed. CNW Research reported monthly used-vehicle sales surpassed 3 million units for the first time this year as analysts computed the March figure came in at 3.088 million. That figure represents a gain of more than 50 percent from February’s sales […] [Read More]

Ford announced two separate recalls on Monday, totaling more than 400,000 units in the U.S. and Canada. By far the larger of the two campaigns is for 385,762 Ford Escape vehicles from the 2001 through 2004 model years. Ford is making the recall to address a potential subframe corrosion issue that may cause the lower […] [Read More]

Vincentric announced its 2014 Best Fleet Value in American award winners on Monday. Two domestic manufacturers — General Motors and Ford Motor Co. — led the pack with eight award-winning vehicles each. Toyota and Nissan also came out in front, with both company bringing home five Vincentric awards. Rounding out the leaders, Chrysler was presented […] [Read More]