Hyundai and its dealers revealed this week a new Web-based customer review service. Through utilizing the public third-party SureCritic reviews site, the OEM explained it will publically feature owner-generated ratings and reviews of its dealership service experience. The review sites will be unique to each dealership, and a link on www.hyundaiusa.com takes site visitors to […] [Read More]

AutoCanada Inc. reported a successful Q3 last week, seeing a large profit increase and rises in used-car sales. The dealership group announced a profit increase of 61.1 percent. And revenue increased by a whopping 35.1 percent or $104.9 million to $403.5 million. Commenting on the financial results for the three month period ended September 30, […] [Read More]

As prices for used alternative fuel vehicles have plummeted this year, many analysts have attributed some of the drop to a level of consumer caution that still abounds years after the first hybrids hit the market Survey results from AutoTrader.com released today affirm this assertion, showing there are still “significant gaps that need to be […] [Read More]

As reports came in this week outlining used-car auction price drops last month, the Edmunds.com Q3 Used Market Quarterly Report released Wednesday claims that pre-owned prices have dropped to a four-year low on the lots. As used supply continues to increase, putting downward pressure on used prices, Edmunds.com reported the average used car sold by […] [Read More]

Are automotive advertisers embracing mobile video advertising to target consumers? A new report says yes, in a big way. Vdopia Inc. this week announced the launch of the Vdopia Mobile Insights series with the release of the first report, Vol. 1.1 Automotive Industry, offering its analysis of mobile video advertising by the auto industry. Focused […] [Read More]

Incentives spending growth has crept back up to exceed auto sales figures this month, according to the NADA Guidelines report for November, with the numbers rebounding after a quarter of decline.   In its Used Car Guide Update, released Tuesday, NADA analysts cite Autodata figures showing average incentives spending at $2,583 this month. While sales increased […] [Read More]

Thanks to a new licensing agreement, fleet management firm LeasePlan Corporation N.V., announced that it will expand its North American service offering to include Canada in January 2014.  LeasePlan and Canadian fleet management company Foss National Leasing Ltd. have entered into a licensing agreement whereby FNL will operate its newly-formed subsidiary, LeasePlan Canada, company officials […] [Read More]

IntelliChoice announced the winners of the 15th annual IntelliChoice Certified Pre-Owned Car Awards. The awards were announced Tuesday at the Certified Pre-Owned Forum and National Remarketing Conference in San Diego, as part of 2013 Used Car Week. Taking home top honors in the 2014 CPO Car Awards were Volvo and Hyundai, both of which are […] [Read More]

Salespeople are hardest to retain, women and Generation Y workers are on the rise, and F&I managers tend to have the highest income growth — these are just a few of the results of a new report aimed at helping dealers meet the challenges of recruiting and retaining top talent.   The National Automobile Dealers […] [Read More]

Thanks to a $400,000 grant from the GM Foundation, the Detroit Symphony Orchestra is headed south for the winter. The orchestra, led by Music Director Leonard Slatkin, will perform with Grammy Award-winning violinist Hilary Hahn and Van Cliburn International Piano Competition Gold Medalist Olga Kern during a tour of Southern Florida that will take place […] [Read More]