Two senior leadership team changes were announced by Ford on Thursday, a move the company said is meant to further strengthen delivery of its One Ford plan for profitable growth. Elected as a Ford vice president and leader of the company’s new Global Dealer and Consumer Experience organization is Elena Ford, who since 2009 has […] [Read More]

Canadian Black Book revealed its 2012 Best Retained Value Awards this week. Toyota, Lexus, Subaru and Honda combined to win 11 first-place 2012 Canadian Black Book Retained Value Awards, while European automakers took home four, and of the Detroit 3, Chrysler took home three. There was one tie. [Read More]

The certified pre-owned programs at Honda and Acura are “posted to move the needle even further” this year after combining to sell more than 283,000 vehicles in 2012. That’s according to Brian Butts, who heads up both programs for American Honda Motor Co. and shared with Auto Remarketing last month what the company’s CPO dealers […] [Read More]

Two brands from the same manufacturer together collected 13 awards from IntelliChoice, in the company’s 2013 Best Overall Value of the Year Awards. The 2013 BOVYs represent 23 diverse but popular vehicle segments, which IntelliChoice said are meant to aid shoppers in comparing cost of ownership for similar vehicles over time, going beyond purchase price […] [Read More]

Satisfied customers and positive online reviews earned 95 U.S. auto dealerships honors from Edmunds.com. The company presented its inaugural Edmunds.com Five Star Premier Dealer Awards to the dealerships on Feb. 8, at the NADA Convention and Expo held in Orlando, Fla. Edmunds president Seth Berkowitz said, “Edmunds.com believes that customer service should be the No. […] [Read More]

It was another scorcher in the certified pre-owned market last year. According to Autodata Corp., dealers sold 1.83 million CPO units in 2012, making it two straight years of best-ever sales. Dealers have become innovators in pulling in needed used units for their CPO operations; they implemented unique ways to market their certified cars and […] [Read More]

As many budget-minded consumers hold onto their cars longer, dealers are finding new opportunities in the service lanes, as consumers seek more information on maintenance and repairs. A move announced on Monday by Cars.com means to address both issues, and to help dealers better compete for service business. Cars.com announced its strategic investment in online […] [Read More]

Members of the Wake County New Vehicle Dealers Association in North Carolina will again give back to their communities via proceeds from the North Carolina International Auto Expo, which kicks off this week. Expo organizers say the association has donated more than $280,000 to Raleigh, N.C.-area charities and organizations over the past six years. Those […] [Read More]

The 2013 TIME Dealer of the Year was announced by TIME and Ally Financial Saturday at the NADA Convention & Expo on Saturday, and taking this year’s honors is Michael Alford, president of Marine Chevrolet Cadillac in Jacksonville, N.C. The winners and finalists were announced byTim Russi, Ally president of Auto Finance, and Brad Young, […] [Read More]

The National Automobile Dealers Association launched an Industry Relations Task Force last year so it could examine the impact of two-tier pricing and mandatory facility upgrades on dealerships, and as David Westcott steps into his chairmanship of NADA, it appears these two issues remain at the forefront of the minds of dealers and the association […] [Read More]