A strong month for new-car sales evidently will take a toll on the August used-vehicle sales performance if the projections from Edmunds.com  come to fruition. The site expects this month’s used sales level to soften slightly from July’s figure, estimating the total amount of transactions at franchised and independent stores as well as private-party deals […] [Read More]

As dealers prepare for what many hope will be a busy Labor Day weekend on the lots, stores are ramping up holiday sales left and right. And for two Las Vegas dealerships, their staff is taking a bit of an unconventional approach. Two Chapman Las Vegas dealerships are partnering for what they are calling a […] [Read More]

Dealers know the importance of customer follow-up. Now, they can tap into a new call service designed to improve the follow-up process, from sales to service. The Reynolds and Reynolds Co., on behalf of its Virtual Customer Care Center, this week announced the addition of several new follow-up call services that the company says are designed to […] [Read More]

The benefits of buying a certified pre-owned vehicle might be numerous, but findings from AutoTrader.com have boiled down the reasons why, exactly, consumers consider CPO. Shoppers most often say it’s because of the peace of mind they get from the certification, the fact that it has a stronger warranty, or that they cannot afford to […] [Read More]

Only a signature from the governor stands in between a bill to significantly change how buy-here, pay-here dealers operate in California from becoming law. The state legislature on Tuesday approved Assembly Bill 1447, the measure that would require a written warranty among other mandates. Gov. Jerry Brown has until the end of September either to […] [Read More]

The key to the partnership between OEM and dealer is honest, open communication, and General Motors is working to improve relations with its 3,000 U.S. dealers. That’s the word from Alan Batey, GM’s U.S. sales chief, on the company’s desire to improve communications with dealers regarding its Essential Brand Elements program. Batey shared his thoughts […] [Read More]

When the Obama administration released finalized standards that will increase corporate average fuel economy to the equivalent of 54.5 miles per gallon for cars and light-duty trucks by model-year 2025, a dealer body leader and industry analysts again questioned the ramifications of what federal regulators want. Bill Underriner, chairman of the National Automobile Dealers Association, […] [Read More]

The public votes are in and the winners haved been determined. Toyota on Tuesday released the names of the final 25 winners in its 100 Cars for Good program, a national philanthropic effort awarding 100 cars to 100 U.S. nonprofits, over the course of 100 consecutive days. The winners were selected each day through public […] [Read More]

A new partnership between HookLogic and PureCars is meant to turn qualified online leads, from shoppers looking to trade in their vehicles, into showroom visits. HookLogic and PureCars today announced the launch of this new product, called PureCars TradeHook, for subscribing dealerships. Using gift cards as an incentive, PureCars TradeHook encourages car owners to submit […] [Read More]

In an effort to help dealers attract and retain used- and new-car customers, instaVIN revealed it has launched two new offerings. Dealers utilizing the company will now be able to purchase certified pre-owned warranties, as well as service contracts. First up, “The new instaVIN CPO program enables franchised dealers to certify their off makes and […] [Read More]