In a continued effort to push the importance of both dealers and consumers fixing vehicles included in recalls, Carfax designated today as Carfax Open Recall Day. The campaign follows last month’s release of a Carfax study that found more than 2.7 million used vehicles for sale online in 2011 with safety recalls that were never […] [Read More]

Of the nearly 200 stores Honda Financial Services and Acura Financial Services recently honored as its 2011 Council of Excellence award winners, only six dealerships have received this accolade for 10 years in a row. That group includes four Honda stores and a pair of Acura rooftops: —Dobbs Honda on Covington Pike, Memphis, Tenn. —Honda […] [Read More]

As a result of an alleged attempt to scam $1.5 million out of a credit union, one used-car dealer received a prison sentence on Monday.  Jady Brooks was sentenced in federal court to serve seven years in prison after “running a sophisticated scheme to defraud a credit union,” reported Tim McGlone of The Virginian-Pilot. But […] [Read More]

A fuse issue is prompting Chrysler Group to conduct a voluntary safety recall of 2011 and 2012 Dodge Charger and Chrysler 300 sedans. The automaker indicated the recall covers approximately 119,072 vehicles in the U.S. as well as another 8,274 units in Canada. Chrysler explained a plastic insert surrounding a fuse may be subject to […] [Read More]

There is now another program on the market available to dealer groups searching for ways to manage their inventory. RedBumber released Monday a complete mobile suite of inventory analytic and management tools for dealer groups, which includes enterprise reporting, group trading, group appraisal optimization, group buying tools and mobile group tools, the company shared. [Read More]

When the new-car market has gotten tough, Hendrick Automotive Group dealers have pushed harder on the used-car side of their operations. And that, director of variable operations Chris Little says, has helped the dealership group realize approximately a 10-percent gain in used-vehicle sales year-to-date. With used sales soaring in recent years amid a challenging new-car […] [Read More]

CarGurus recently handed out its Best Deals Dealer Awards to a total of 185 rooftops from 26 different states for having offered consumers what site believes is the best used-vehicle deals during the past year. To determine regional award winners, CarGurus analyzed market values and prices on each dealer’s inventory during the past year and […] [Read More]

After five consecutive months of gains — a span that included the best month of all time for certified pre-owned sales — the CPO market experienced a year-over-year dip for the first time since October. During April, there were 143,137 CPO sales, according to Autodata Corp., and this marked an 8-percent decrease from April 2011. […] [Read More]

Spending six months working inside stores, listing vehicles, communicating with potential buyers and more gave Clayton Stanfield plenty of first-hand training. As a result, the senior manager of dealer training at eBay Motors ramped up the company’s free online training offerings that now include five more classes that can certify salespeople in all aspects of […] [Read More]

The Ontario Motor Vehicle Industry Council has levied a charge against an Amhertsburg dealership and two members of its senior management for “engaging in an unfair business practice” that violated the Consumer Protection Act, 2002. Specifically, Clarke Chevrolet Buick GMC Limited, James A. Clarke and Jesse Ryan Howell are being charged with “engaging in an […] [Read More]