General Motors has named a new vice president for global quality and U.S. customer experience, to replace its retiring vice president of global quality activities. Effective June 1, Alicia Boler-Davis will assume responsibility for GM’s global quality activities from Terry Woychowski, who is retiring as vice president of global quality activities, after a 32-year career […] [Read More]

One Los Angeles-area  dealership revealed this week it has made a donation to get the youth of its community outside and active. Honda World Downey is donating $2,500 to buy skateboard equipment for the youth of the city of Downey. Jeffrey Hodge, president of Honda World Downey, made the donation at a recent Downey City […] [Read More]

Especially for stores selling new models from a pair of Japanese OEMs, the unofficial start of summer this coming weekend is expected to be a busy time for franchised dealers based on projections from both Kelley Blue Book and Edmunds.com. In fact, KBB thinks May’s new-vehicle sales should approach 1.4 million units or a 14.2 […] [Read More]

Mazda Motor Corp. and Fiat Group Automobile S.p.A. are teaming up to build a new roadster that will be based on Mazda’s MX-5 rear-wheel-drive architecture, the companies announced Wednesday. The companies signed a non-binding memorandum of understanding, under which they will develop and build the roadsters for the respective Mazda and Alfa Romeo brands. Under […] [Read More]

A single brand won five of 20 categories as Total Car Score announced its first-ever Top Scoring Car Awards on Wednesday. The inaugural Top Scoring Car Awards cover all major vehicle segments for model year 2012, with best car awards based on Total Car Score’s comprehensive ranking formula. Ford was the brand earning the most […] [Read More]

he certified pre-owned programs of two additional brands will now be using Carfax as their exclusive vehicle history provider. It was announced Tuesday that Carfax was chosen by Nissan North America to be the CPO programs of both the Nissan and Infiniti brands. Since May 1, Carfax Vehicle History Reports have been required in the […] [Read More]

High fuel prices are making their mark on consumers, who are driving less and contemplating the move to smaller, more fuel-efficient vehicles, according to recent survey by Consumer Reports. And nearly three-quarters of respondents said they’d consider an alternative fuel vehicle for their next car. The survey, conducted by the Consumer Reports National Research Center, […] [Read More]

With the understanding the store owner had no direct involvement in terrorist activity, an independent dealership near North Carolina’s capital forfeited money to federal authorities this week because the lot is among 30 rooftops included in a civil asset forfeiture action started last December. According to a report from WRAL-TV, Cary Auto Sales decided on […] [Read More]

When it comes to getting a vehicle ready as a certified pre-owned unit, Capistrano Volkswagen doesn’t skimp on reconditioning. In fact, the emphasis the dealership places on this aspect of the CPO process is part of what sets it apart from the competition, says used-car manager Harry Haber. [Read More]

National Automobile Dealers Association chairman Bill Underriner highlighted member benefits — including one geared toward used-car managers — that have been created by the new partnership between NADA and J.D. Power and Associates during a recent interview on “AutoFocus with David Hyatt.” Underriner discussed how the relationship will provide dealers with more accurate and timely […] [Read More]