A survey showing a disconnect in dealerships has led to a new partnership — and a new artificial intelligence tool to address that gap. The survey, conducted by Spyne, an India-based AI technology firm making inroads into the U.S. market, found 81% of American car dealerships said they lose customer conversations or leads because their […] [Read More]

The beat goes on for Lithia & Driveway. The most active dealership group in the M&A market has added two more dealerships, announcing the acquisition of two luxury stores in Southern California. The purchase of Porsche Beverly Hills and Audi Santa Monica from Geoffrey Emery adds an estimated $450 million in annualized revenue, Lithia said […] [Read More]

Carvana’s used unit sales in its third quarter set a new sales record. The company is also making strides toward its previously announced goal of selling 3 million used vehicles annually within the next five to 10 years with a pilot program that provides same-day or next-day delivery of vehicles to customers in its Phoenix […] [Read More]

Roger Penske is quite pleased with his used-car operation’s performance in the third quarter. After all, on a same-store basis revenue from used-vehicle sales companywide was up 7.5% year-over-year and gross profit rose 5.7%, with gross per vehicle retailed up 8.5% same-store and 12.2% overall. But the chairman and CEO of Penske Automotive Group knows […] [Read More]

Although Group 1 Automotive achieved record quarterly used-vehicle retail revenues in the third quarter, the company didn’t spend a great deal of discussion time on the used-vehicle category during its third quarter 2025 earnings call on Oct. 28. Group 1 president and CEO Daryl Kenningham did say, however, at the beginning of the call that […] [Read More]

A veteran of almost 30 years with Ford is the new leader of the company’s joint venture with its dealers. Chris Thornton has been named CEO of FordDirect, which serves as a data hub connecting Ford and Lincoln dealers and provides them with exclusive access to digital marketing and advertising products and services. Thornton succeeds […] [Read More]

RockED has been working with Hendrick Automotive Group dealerships since 2022. Now it’s official: the auto industry training platform is a partner of the company that bills itself as the nation’s largest privately held automotive retail organization. In a news release, RockED said the collaboration illustrates a “shared commitment to transforming dealership learning and performance […] [Read More]

CarMax and its leadership have developed a modernized used-car retailing experience in recent years, with a strong, fundamentally sound foundation — it is the nation’s largest used-car retail business, one that’s trusted by consumers and provides a “simple, transparent and personalized” buying and selling process with “unmatched physical and digital infrastructure.” For the last nine […] [Read More]

Sonic Automotive generated a record quarter for franchise dealer revenues of $3.4 billion, representing a 17% year-over-year increase and an 11% rise on a same-store basis. Fixed operations was a bright spot, helping to drive this success in the publicly traded dealer group’s latest quarterly report, with same-store gross profit up 8%, while same-store customer […] [Read More]

Sonic Automotive’s third-quarter earnings report revealed its strongest quarter for franchised dealer revenues in the history of the dealer group, but the picture painted by results for its used-only brand — EchoPark Automotive —wasn’t quite as rosy, mainly due to expected pressure on vehicle gross margins and unexpected off-rental supply headwinds. The dealer group’s used-only […] [Read More]