Gubagoo, provider of digital retailing and conversational commerce for auto dealerships, has launched of Guba IQ, the latest enhancement of its ChatSmart tool. In a news release, the company said the artificial intelligence-powered Guba IQ was built in-house using OpenAI tools and is “fully trained” based automotive data from Gubagoo and its parent company, Reynolds […] [Read More]

Artificial intelligence is working its way into all aspects of dealership operations, and a new integration provides another example. Impel has joined with Cox Automotive’s Xtime to bring its AI-powered customer lifecycle management technology to Xtime’s fixed operations software. In a news release, Impel said its AI continuously mines DMS records and reaches out to […] [Read More]

While its defense activities against the Federal Trade Commission are ongoing, Asbury Automotive Group claimed a legal victory in another matter. Late on Wednesday, the dealer group announced the entry of a court order directing CDK Global to provide data for four Asbury dealerships to Tekion Corp. The move is part of a pilot program […] [Read More]

Mobile auto service technology platform Curbee’s latest client isn’t just any dealership. It’s an internet star. Mohawk Chevrolet, a dealership in the Upstate New York town of Ballston Spa that went viral with its YouTube video series The Dealership — a mockumentary in the style of the hit television series The Office that included an […] [Read More]

After previously sharing four key reasons why dealerships should prioritize a mobile-friendly website, DealerFire this week returned to the subject of store websites, identifying 10 design elements that are essential for dealerships to thrive online. DealerFire began its recommendations by emphasizing a dealership website needs to look great and function well on any device, whether […] [Read More]

Fleet management provider Merchants Fleet has selected fleet orchestration company Ridecell and its Ridecell 360 fleet solutions to optimize the management of its short-term fleet. In a news release, Merchants Fleet said the strategic partnership will significantly enhance operational efficiency and employee productivity to support its continued growth in the short-term leasing sector. The companies […] [Read More]

Dealer Services Network has added two senior executives to its leadership team. Daryl Ludvik is joining the technology-enabled provider of title and registration services for mobility customers in the newly created role of chief technology officer, and Melissa Spiller has come on board as vice president of human resources. “As we continue to scale and […] [Read More]

A federal judge in Illinois has granted preliminary approval to a settlement in which CDK Global agrees to pay $100 million to resolve claims in an antitrust lawsuit. The class-action suit was filed in 2017 by dealerships accusing CDK and rival dealership management software provider Reynolds and Reynolds of colluding and conspiring to “restrain and/or […] [Read More]

A study by Repair OnDemand’s Mobile Tech RX looked into the priorities of automotive reconditioning technicians when it comes to digital tools. The Mobile Tech RX Foundational Research Study surveyed 174 auto-recon service providers, mostly mobile operations and mobile/fixed shop models specializing in paintless dent repair or hail damage repair across the U.S. The report […] [Read More]

Fleet telematics systems provider Zubie has reached an agreement with Toyota Data Solutions, a deal Zubie said represents “a significant step in redefining” the way businesses use vehicle data for fleet management. The collaboration leverages Toyota’s commercial vehicle connectivity platform, offering a suite of services, including real-time vehicle insights, that align with Zubie’s mission of […] [Read More]