As digital-first experiences take the spotlight and consumers increasingly seek reviews about how businesses are handling pandemic-related health and safety concerns,  Cars.com said 10 million car buyers have now left reviews for dealers on its platform. The milestone comes as 38% of consumers report they read more reviews because of COVID-19, according to a DealerRater […] [Read More]

Used-car e-commerce platform Shift launched its service to purchase cars from consumers in the Las Vegas region.  It is the company’s first market in Nevada, and consumers are now eligible to sell their cars directly to Shift in 11 U.S. geographies. Shift co-chief executive officer Toby Russell said Las Vegas is business-friendly and is a major […] [Read More]

Digital driver assistance services provider Agero introduced a new service that it says removes the hassle and minimizes the costs and risks of safely moving vehicles.  Agero said it built the new service — called Vehicle Transport — for automotive manufacturers, dealer groups and fleet management companies. The service assists in areas such as contactless […] [Read More]

DealerOn is now a provider in the Lincoln Website Solution program, and DealerOn will now help equip Lincoln dealers with DealerOn's digital marketing technology to showcase the line of Lincoln automobiles at Lincoln dealerships. FordDirect selected DealerOn, which will be the second provider in the Lincoln Website Solution program. Lincoln dealers can now choose DealerOn’s […] [Read More]

Vroom has added two members to its board of directors, both with extensive backgrounds in the financial industry.  The new members are Paula Pretlow and Frederick Terrell, and Vroom chief executive officer, Paul Hennessy describes them as “two highly qualified executives with notable leadership experience at some of the world’s largest financial institutions.” Pretlow is […] [Read More]

Black Book has integrated its data into 360 AUTO, which provides tools, technology, and guidance to help auto dealers increase dealership lot visits and sales. Black Book data and analytics will integrate with 360 AUTO’s AutoRetail product. That digital retailing tool integrates into dealers’ websites to drive business into their retail location to help sales […] [Read More]

CarGurus made a move Wednesday to further strengthen the digital retail segment of its business. The online auto marketplace announced it has hired former Amazon executive Brad Rosenfeld to run its digital retail offerings. As executive vice president of digital retail commercialization, Rosenfeld will head up CarGurus’ “path to further developing and monetizing its digital […] [Read More]

Quickride is a shuttle and concierge software that is meant to reduce how much time customers spend waiting at the dealership. Quickride Logistics produced the software, and two service directors founded the company. On Tuesday, the company said the software is now free for all U.S. and Canadian car dealerships to try. In about 15 […] [Read More]

Reynolds and Reynolds has named its long-time executive Dave Bates to the new position of vice president of customer relations and chief customer ambassador. Chief executive officer Tommy Barras said the move will help the company better understand the challenges that Reynolds customers face coming out of the pandemic. Throughout his 38-year career at Reynolds — which […] [Read More]

ACERTUS appointed Jen Cole and Eash Sundaram to its board of directors, with the company’s chief executive officer saying they bring extensive technology, automotive, logistics and supply chain experience. The addition of Cole and Sundaram to its board can help ACERTUS expand technology and e-commerce services driving its marketplace strategy, said the company, which is […] [Read More]