Vehicle subscription app Fair has introduced a free delivery option in response to social-distancing measures from the COVID-19 pandemic. With that option, which Fair said is an effort to “flatten the curve of COVID-19’s spread,” customers can order, sign for and receive their car without leaving their home. Fair said customers using that option can […] [Read More]

Like other small businesses across the United States, auto dealerships are mobilizing and adapting to a changing consumer landscape, said Jessica Stafford, senior vice president and general manager for Autotrader and Kelley Blue Book. “Autotrader’s new Dealer Home Services tools aren’t a radical departure for most dealerships but rather an expediting of products, services and […] [Read More]

Announcing its response in support of dealers during the COVID-19 pandemic, Cars.com said it is offering “a robust program” of immediate dealer incentives and digital services to help drive dealer profitability, service capabilities and sales. Cars.com says it is targeting those capabilities to a growing segment of consumers who want more digital car-shopping options such […] [Read More]

Next up in our series of  Auto Remarketing Podcast episodes recorded at NADA Show 2020 last month is an interview with Dealer Inspire chief executive officer Joe Chura. In this conversation with AR's Joe Overby, Chura talked about dealership website trends, the company's OEM partnerships, how the company is working with Cars.com and DealerRater and more. To […] [Read More]

DealerSocket chief executive officer and president Sejal Pietrzak says the automotive software company has built its reputation “on a legacy of listening and partnering with our dealers.” In a Monday letter to DealerSocket’s customers and partners, Pietrzak said the company has engaged in “countless discussions with customers,” and as a result is offering customers what […] [Read More]

lntelligent Virtual Assistant provider Conversica said on Wednesday that General Motors has approved its Automotive Sales AI Assistant and Automotive Service AI Assistant as in-market retail, or iMR, turnkey products. Conversica said that with the certification, GM dealers who purchase a Conversica Intelligent Virtual Assistant can receive co-op reimbursement from GM for their investment. Through […] [Read More]

Auto industry subscription and mobility services software company Clutch is providing its service pickup and delivery software on a complimentary basis for all dealerships through the end of June. Clutch said the offering is aimed to help keep human interaction at a minimum. The company said it is also an effort to help lower stress […] [Read More]

Digital automotive platforms, retail and wholesale, are making adjustments for COVID-19, just as many brick-and-mortar operations are, as well.  In an example, one of those is a new No-Touch Test Drive system from Shift, a retail online used-car marketplace. For No-Touch Test Drive, a Shift concierge will deliver a car to a customer’s home, wipe […] [Read More]

Doppler is a proprietary technology platform and delivery network that allows OEMs and dealers to offer personalized, on-demand test drives anywhere, at any time. On Thursday, the company said that after two years of development, beta-testing and OEM pilot programs involving more than 1,000 Doppler deliveries, Doppler is now available in major markets nationally. Doppler […] [Read More]

A free COVID-19 Coronavirus Resources Center from KPA includes features such as training courses that cover COVID-19 coronavirus awareness, housekeeping, basic first aid awareness, health and wellness and hazard communication. KPA is a software, consulting services, and training provider in the areas of environment, health, and safety and workforce compliance. The company says it works to […] [Read More]