Matt Murray says online customer engagement through reviews and social media has a strong impact on search rankings today. Murray is founder and chief executive officer of Widewail, an automotive industry reputation management and social media engagement service. Murray says that engagement can have an immediate influence on a customer’s decision to buy, recommend, or make […] [Read More]

With a new feature from dealership management system software provider Auto/Mate, customers can pay service repair orders and parts invoices without having to step inside the dealership. Auto/Mate is a business unit of DealerSocket, and the company says that with the new feature, called Remote Payments, dealership personnel can now send customers emails containing a […] [Read More]

Cherokee Media Group president Bill Zadeits talks with Hugh Hathcock, owner of ReconVelocity, about the challenges of the pandemic, conversations he has had with dealers and how they are faring. Plus, they discuss the dealer relief program at ReconVelocity, the story behind the company and more. To listen to this episode, click on the link available below, […] [Read More]

Many business practices and processes that were common for automotive reconditioning businesses just weeks ago are no longer advised, and they may not even be possible. For those businesses such as PDR, wheel repair, paint, glass, interiors, detailing  or SMART repairs, the current global health crisis is unsettling, says auto reconditioning software company AutoMobile Technologies, […] [Read More]

In this episode of the Auto Remarketing Podcast, Cherokee Media Group president Bill Zadeits chats with John Possumato, founder and chief executive officer of DriveItAway. Possumato talks about "an accelerated evolution of innovation" spurred by the business impact of COVID-19, his take on Carvana and Vroom, and more. Plus, he explores the advantages dealers may have […] [Read More]

Vroom plans to go public. The online auto retailer announced Monday it filed an S-1 registration statement with the Securities and Exchange Commission for a proposed initial public offering of its common stock. The stock would be listed on the Nasdaq Global Market with the “VRM” stock, Vroom said in a news release. It has not […] [Read More]

Dr. Rik Patel is the co-founder and chief operating officer of RideKleen, a mobile vehicle care and fleet services. But he's also a physician and spent 11 years in sports medicine and orthopedic care. In this episode of the Auto Remarketing Podcast, hear his take on vehicle sanitization and decontamination, safely restarting various modes of […] [Read More]

Automotive recall services provider Recall Masters has started a partnership with Boost Acquisition, a data and technology developer that connects in-market vehicle sellers with potential buyers at online and franchised dealerships. By including recall data, Boost Acquisition can now check for-sale-by-owner vehicles for unrepaired recalls, reach out to their owners and schedule repair appointments with client dealerships. […] [Read More]

With restrictions easing and markets opening back up in many states, some consumers may begin utilizing shared mobility services, including car-sharing during travel. Still, it would be natural for users of such platforms to be concerned about vehicle cleanliness and safety against COVID-19. That’s where a partnership between Spiffy and Turo announced Monday comes into […] [Read More]

Porsche Cars North America has launched its new pre-owned and certified pre-owned vehicle search platform, which it says is its latest step toward fast-tracking its e-commerce strategy to meet growing customer demand for digital access to the brand. PCNA said the platform, called Porsche Finder, includes optimized search filters for model and generation. It also […] [Read More]