Next up in our series of  Auto Remarketing Podcast episodes recorded at NADA Show 2020 last month is an interview with Dealer Inspire chief executive officer Joe Chura. In this conversation with AR's Joe Overby, Chura talked about dealership website trends, the company's OEM partnerships, how the company is working with Cars.com and DealerRater and more. To […] [Read More]

DealerSocket chief executive officer and president Sejal Pietrzak says the automotive software company has built its reputation “on a legacy of listening and partnering with our dealers.” In a Monday letter to DealerSocket’s customers and partners, Pietrzak said the company has engaged in “countless discussions with customers,” and as a result is offering customers what […] [Read More]

lntelligent Virtual Assistant provider Conversica said on Wednesday that General Motors has approved its Automotive Sales AI Assistant and Automotive Service AI Assistant as in-market retail, or iMR, turnkey products. Conversica said that with the certification, GM dealers who purchase a Conversica Intelligent Virtual Assistant can receive co-op reimbursement from GM for their investment. Through […] [Read More]

Auto industry subscription and mobility services software company Clutch is providing its service pickup and delivery software on a complimentary basis for all dealerships through the end of June. Clutch said the offering is aimed to help keep human interaction at a minimum. The company said it is also an effort to help lower stress […] [Read More]

Digital automotive platforms, retail and wholesale, are making adjustments for COVID-19, just as many brick-and-mortar operations are, as well.  In an example, one of those is a new No-Touch Test Drive system from Shift, a retail online used-car marketplace. For No-Touch Test Drive, a Shift concierge will deliver a car to a customer’s home, wipe […] [Read More]

Doppler is a proprietary technology platform and delivery network that allows OEMs and dealers to offer personalized, on-demand test drives anywhere, at any time. On Thursday, the company said that after two years of development, beta-testing and OEM pilot programs involving more than 1,000 Doppler deliveries, Doppler is now available in major markets nationally. Doppler […] [Read More]

A free COVID-19 Coronavirus Resources Center from KPA includes features such as training courses that cover COVID-19 coronavirus awareness, housekeeping, basic first aid awareness, health and wellness and hazard communication. KPA is a software, consulting services, and training provider in the areas of environment, health, and safety and workforce compliance. The company says it works to […] [Read More]

Noting the decisions help address the health of dealership customer personnel and Rapid Recon employees because of COVID-19 travel concerns, Rapid Recon is temporarily suspending its onsite training and expanding its online training program. Rapid Recon, a vehicle reconditioning technology company, says it has expanded its team of process performance management experts by 50%. The […] [Read More]

Working to help dealerships provide test-drive services to shoppers who are practicing social distancing, DealerSocket’s DealerFire is offering its Delivery Test Drive Integration free of charge for the next 100 days to its dealership customers who use the company’s Engine6 website platform and customer relationship management. That will allow dealers to contact, schedule and deliver vehicles […] [Read More]

Steer, a vehicle-subscription start-up that opened for business in May, has a mission that is “very clear and quite simple,” said its chief executive, Sonya Harbaugh, during a presentation in Detroit. “Our mission is to build cleaner communities by accelerating the adoption of electric vehicles and delivering amazing customer experiences,” she said. Steer’s fleet exclusively […] [Read More]