In a few special editions of the show, we’re sharing some of the panel discussions and keynote presentations from the recent Automotive Intelligence Summit in Raleigh, N.C. Next up is a roundtable discussion with leaders from SAS, who discuss "How & Why CX Is Improving with Big, Streaming and Intelligent Customer Data." Participants included:  Moderator: Lonnie […] [Read More]

Alan Fong looks forward to developing technology that he hopes “takes Dealer-FX to the next level.” "Dealer-FX is poised to disrupt the automotive industry and drive the transformation that OEMs and dealers are looking for,” said Fong, who has joined customer experience management and intelligent delivery platform provider Dealer-FX as chief technology officer. Fong is […] [Read More]

In a few special editions of the Auto Remarketing Podcast, we’re sharing some of the panel discussions and keynote presentations from the recent Automotive Intelligence Summit in Raleigh, N.C. Next up is a pair of presentations from Zarif Haque, chief executive officer of DRAIVER, and Quin Garcia, managing director of Autotech Ventures. The full discussion […] [Read More]

LotLinx named Sean Peoples as chief revenue officer. Peoples was previously with CarGurus for six years, and he worked with founder Langley Steinert to build and grow the sales team at that company. Prior to that, Peoples led Edmunds’ move to direct dealer sales, tripling that business line’s revenue in the first 12 months of […] [Read More]

Kia Motors America digital sales manager Barb Bertram says the way that her company’s dealerships are found and seen online is a strong factor for customers during their buying process. Eighty percent of consumers will avoid a business showing bad reviews, she said. Also, she said, 59% of consumers listed dealership reputation as the most […] [Read More]

With millions of used vehicles changing hands each year and millions of individuals changing addresses, the task for finding vehicle owners who have a model subject to a recall can be incredibly daunting. To help, LexisNexis Risk Solutions rolled out a new tool on Tuesday aimed at helping automakers reach vehicle owners to get critical repairs […] [Read More]

A new partnership between Carfax and conversational commerce company Gubagoo provides another avenue for car shoppers to research a vehicle before purchasing, according to the companies. A free Carfax Vehicle History Report is now accessible to consumers using Gubagoo’s chat and digital retailing services on dealer websites. Gubagoo’s conversational commerce platform for auto dealerships and […] [Read More]

Asset and operations management is one of the biggest challenges for auto dealers. That’s according to TrueSpot, a new Internet of Things asset location platform developer, which has commercially launched what it says is the industry’s first real-time mapping and inventory product for auto dealers. TrueSpot says its new product can solve the asset and […] [Read More]

Joe Oliveri of KAR Global joins us at the Automotive Intelligence Summit in Raleigh, N.C., where he led a presentation on the "Crossroads of Data, Analytics & Machine Learning." The full discussion can be found below. Download and subscribe to the Auto Remarketing Podcast on iTunes or on Google Play.  You can also listen to the latest episode in the […] [Read More]

Alex Fraser of the Cox Automotive Mobility Group & Pivet joins us at the Automotive Intelligence Summit in Raleigh, N.C., where he led a presentation on "Mobility Services Driving the Fleets of the Future." The full discussion can be found below. Download and subscribe to the Auto Remarketing Podcast on iTunes or on Google Play.  You can also listen to […] [Read More]