When it comes to the role of mobile technology and its use among service departments today, it can help boost dealers' retention rates and help them compete for customers interested in a service experience that provides convenience, says Jim Roche of Xtime. Because of the ease that consumers can expect from their interactions at most retailers today, dealerships […] [Read More]

Now consumers and dealerships can shop for vehicles on the same website that claims to already have more than 4 million vehicles in its pipeline. Along with offering a virtual-reality experience for consumers, DealerStrip.com said it also can provide wholesale offers to dealers to facilitate trade among stores and unload old inventory. Site officials also highlighted […] [Read More]

RMS Automotive and Mazda Motors UK have extended their remarketing contract another three years, RMS announced last week. RMS began providing Mazda UK with an online wholesale remarketing platform in 2007. RMS has now transitioned its data-based model to an “experience-focused solution.” With multichannel remarketing, users have flexibility in bidding, purchase and delivery. The system […] [Read More]

CDK Global said it has signed a deal to purchase ELEAD1ONE, a provider of CRM and call center solutions. The agreement, which was approved unanimously by CDK’s board, was officially announced Monday; The Banks Report publication reported the deal on Sunday. “As we looked at how best to rapidly address the needs of dealers in […] [Read More]

Two companies are collaborating to ease concerns about “range anxiety.” LeasePlan, a global leader in Car-as-a-Service, and charging solution provider Allego, recently announced a new partnership to provide LeasePlan electric vehicle (EV) customers with access to personal charge points at home and at work, accelerating the transition to zero emission mobility. Officials highlighted the charge […] [Read More]

Now dealerships can help their customers get a “lift” from Lyft when they’re catering to their needs within the service drive. RedCap Technologies, a Solera Holdings company and innovators of frictionless customer experiences that can enable OEMs and dealers to provide simple, easy and convenient means for consumers to service their vehicle, has partnered with […] [Read More]

Camacho Auto Sales, an independent auto dealership with three used car operations serving the Palmdale and Lancaster, Calif., markets outside Los Angeles, reconditions 220 vehicles a month to keep its lots filled with fresh inventory that sells faster. Camacho’s used car superstore at the Palmdale Auto Mall does reconditioning for the operation. Vehicles sent out […] [Read More]

Dominion Dealer Solutions has introduced a newly enhanced cloud-based DMS solution, the company announced Tuesday. Along with allowing flexibility for third-party integration, Dominion's VUE DMS features browser-based tablet-ready software for dealership service advisers. A fully-integrated service application within the updated DMS features several built-in modules, including electronic multi-point inspections (MPI) functionality, maintenance menus and simplified route sheets. “Our built-in features […] [Read More]

Web-based, in-dealership merchandising provider LotMonkey announced Monday its expansion into new Philadelphia; Louisville, Ky.; Long Island, N.Y.; and Northern New Jersey markets. Dealers in the four newly added markets can now use the LotMonkey platform to create and customize professional in-store and point-of-sale visuals for dealership lots, showrooms and service drives. LotMonkey marketing materials such as license plate inserts, […] [Read More]

Acxiom has agreed to a $2.3 billion cash deal to sell its Acxiom Marketing Solutions business unit to Interpublic Group, also known as IPG. Officials anticipate the deal will close by the end of the year. Once it does, Acxiom plans to transfer the Acxiom brand name and associated trademarks to IPG, an organization of […] [Read More]