AutoPoint released its new mobile technology service drive solution for dealers today, called WelcomePoint, aimed at enhancing the greeting and write-up process. Acknowledging the service drive as a primary area to enhance customers’ experiences and encourage return business and sustain profitability, WelcomePoint aims to personalize the service process through customer engagement as well as by […] [Read More]

Outsell announced Thursday several enhancements to its buyer-detection product, BuyerScout, which aim to help dealers better manage their energy toward sales. The BuyerScout solution now features integration with dealer CRMs via Outsell Connect and a simpler “most likely buyers” report aimed at improving ease-of-use for dealers. According to Outsell, the new features make BuyerScout the […] [Read More]

TrueCar has hired AutoAlert chief executive officer Brian Skutta to be its executive vice president of dealer sales and service. The position is a newly created one designed to “strengthen relationships and improve services across the TrueCar Certified Dealer network,” the company said in Friday’s news release. Skutta will move into the position on Feb. […] [Read More]

On-demand field inspection and verification services provider WeGoLook reported this week that the company wrapped up 2015 with a total revenue growth of 300 percent year-over-year. The company that can examine vehicles among other services also finished the year with a $2.75 million aggregate Series A funding round. This past year, WeGoLook added more than […] [Read More]

LotVantage recently announced that it has finalized an agreement with eBay Motors to become one of the latter’s Preferred Solutions Providers. According to the company, doing so extends the reaches of LotVantage’s fully integrated software solution for the automotive, powersports, marine, RV, commercial truck, trailer and outdoor power equipment industries. “LotVantage has been a leader […] [Read More]

Dominion Dealer Solutions announced the integration of its Dominion ACCESS dealer management system with General Motors’ MyPriceLink. According to Dominion, ACCESS is the first automotive DMS to integrate with MyPriceLink, the latter which provides GM’s real-time retail and trade pricing for collision parts to its dealers in lieu of fixed list prices. All GM dealers […] [Read More]

VinSolutions will be the primary CRM solution for Cox Automotive, the company announced this morning. With this decision, current Dealertrack CRM clients will transition to the VinSolutions CRM tool, a process that begins immediately. Cox Automotive anticipates the migration will be finished within the next two years. The company emphasized in its news release that […] [Read More]

Based on the pretense that Super Bowl ad aftermath may pose the first big test of the year for vehicle shopper satisfaction, an automaker’s website could leave their potential customers as elated as Peyton Manning or as sullen as Cam Newton. According to the J.D. Power 2016 Manufacturer Website Evaluation Study — Winter, analysts determined […] [Read More]

Shift Technologies has officially expanded and brought its services to consumers in the nation’s capital. The peer-to-peer online car marketplace announced Wednesday morning that its first East Coast hub has opened in Washington, D.C. The company said this move marks the beginning of its cross-country growth plans. It is also the first time greater D.C. residents […] [Read More]

Instamotor co-founder and former car salesman Val Gui had just about every job imaginable during his dealership days. “I sold cars on the floor, I did financing, I opened up new stores for the company, (business) development, and basically every job,”  Gui said. After his work with Victory Automotive Group, one of the biggest takeaways […] [Read More]