During the past few years, it was Dealertrack Technologies announcing not only year-over-year growth but also acquisitions that pushed the company toward plans to move next year into a larger new headquarters consisting of more than 200,000 square feet. Then on Monday, the perspective completely flipped for Dealertrack as word came to light about Cox […] [Read More]

What seems to be an unfortunate fact about business, in general, is that no matter how good you do your job, you can’t make everyone happy. That is especially true in customer-service oriented occupations, such as vehicle sales. If your dealership has never received a negative review on any of the review sites online, congratulations, […] [Read More]

Cox Automotive added to its industry portfolio this morning, announcing that it will acquire Dealertrack Technologies in an all-cash transaction valued at $4 billion, or $63.25 per share. Officials indicated the acquisition is subject to a minimum tender of at least a majority of the outstanding Dealertrack common shares and customary closing conditions, and is expected […] [Read More]

Phone strategy recommendations based on the company’s latest sales appointment data as well as a service drive product enhancement offered by DealerSocket all coincide with the aggressive plan to cater to dealers that chief executive officer Jonathan Ord has. In sharing that DealerSocket is actively pursuing more acquisitions, Ord explained the various ways DealerSocket is […] [Read More]

Dealer review website DealerRater has announced a solution for automakers, dealers and consumers to assist in completing recalls.                “NHTSA is starting to crack down on manufacturers for delaying recalls and is aiming for 100-percent recall completion rates,” said Gary Tucker, DealerRater’s chief executive officer. “A higher volume of recalls […] [Read More]

KAR Auction Services announced the company’s IT Shared Services (KAR ITSS) team earned an honorable mention in the 2015 HP Discover Awards for customer excellence in the performance testing category. KAR’s chief information officer of IT Shared Services Gary Watkins, who made the award announcement on Monday, explained that KAR ITSS was one of the […] [Read More]

Ready Auto Transport announced Tuesday the release of a set of new transportation tools available within AutoIMS, the Auto Auction Services Corporation’s remarketing technology application. The toolset gives consignors more control over logistics management as part of the end-to-end inventory management process. The aim of the integration, according to John Blobner, Ready Auto Transport’s vice president […] [Read More]

Cars.com announced this week it has named a new vice president of human resources. Formerly the chief human resources officer at the Ferrara Candy Company, Cynthia Hiskes now takes on the role with Cars.com where she will oversee all human resources functions for the company. Hiskes will report directly to Alex Vetter, the company’s chief […] [Read More]

Officials from vAuto announced on Tuesday that vAuto Genius Labs and the Whann Technology Group (WTG) completed an integration to help dealers acquire the wholesale used vehicles they need to fill inventory gaps. The companies highlighted the integration can allow dealers to research and purchase vehicles more efficiently from independent auctions on the WTG Simulcast […] [Read More]

Car Delivery Network recently announced the launch of vinYARD, a cloud-based yard-management solution that helps shippers and carriers track and manage vehicle inventory at various storage points. One key feature of vinYARD is its eGATE system, which replaces paper bills of lading and load sheets and simplifies the overall process by allowing truckers to exit […] [Read More]