With franchised dealers having so many choices of providers for a customer relationship management system, NADA University Online is now offering guidance for National Automobile Dealers Association members to help them make the best decision for their store. Because the CRM can connect the revenue-critical business functions of marketing, sales and fixed operations in your […] [Read More]

CDK Global announced Monday the upcoming official launch of data integration management and syndication tool, Dealer Data Exchange. Otherwise known as DDX, the solution will roll out in October after several months of testing with nearly 500 dealers. DDX provides a view of the two-way exchange of data between the DMS and third parties and […] [Read More]

Perhaps answering some of the questions industry analysts and Tesla owners had regarding repair services and costs for the luxury electric vehicles, Tesla Motors announced Monday it has chosen to partner with Solera Holdings Inc. Solera’s collision estimating and customer communication platforms are now the sole choice of Tesla Motors for its global certified collision […] [Read More]

Software services provider NOBEL Systems recently announced the launch of RecallBuzz.com, a website designed to help consumers keep up with the ever-growing volume of auto recalls. The RecallBuzz website is powered by VINSmart, another product of NOBEL Systems’ and an authorized National Motor Vehicle Title Information System consumer-access provider, and allows the search of a VIN […] [Read More]

If you’re looking to market your high-tech vehicles, the customers most interested consume three key forms of media at considerably strong rates. According to a recent J.D. Power report, those media — Internet, television and magazines — are consumed at very high rates by consumers shopping with in-vehicle technology in mind. The J.D. Power 2015 […] [Read More]

TrueCar and Sonic Automotive announced a settlement Wednesday resolving a trademark dispute, prompting the dealer group to end its policy against doing business with the online marketplace. Sonic executive vice president of operations Jeff Dyke said in a statement that the company is “open to evaluating from a corporate level whether its dealerships will participate in […] [Read More]

VinSolutions announced Wednesday that it has integrated its VinConnect Desking tool with Autosoft’s dealership management system Autosoft FLEX F&I. Via the integration, VinSolutions hopes to reduce some of the redundancy of duplicate data entry between the two programs and increase visibility between a dealership’s departments and its DMS solutions. Through real-time integration, Autosoft data is […] [Read More]

Infiniti announced Thursday the launch of a new retail sales and service app for its retailers. Named the Infiniti Client Acquisition and Retention Experience, or ICAR-X, the app aims at streamlining the car-buying process for its dealers by minimizing client “pain points” and system redundancies while also accelerating the overall car-buying process to attempt to […] [Read More]

In the second update since the development first came to light, Cox Automotive and Dealertrack Technologies said on Friday that they have each received a request for additional information and documentary material from the U.S. Department of Justice in connection with the DOJ’s review of Cox Automotive’s pending acquisition of Dealertrack. Company officials insisted that […] [Read More]

Digital marketing software-as-a-service company Outsell announced Tuesday the results of its second quarter, highlighted by the company’s announcement of its customer engagement platform’s support for dealers of virtually all OEMs. Its engagement solution, Outsell Fuel, was previously only available to dealers that represented a select set of manufacturers. After its expansion, Outsell reports that 20 […] [Read More]